Communications & Employee Experience Manager

1 day ago

Sydney, New South Wales, Australia McPherson's Consumer Products Full time $60,000 - $80,000 per year
Job Title: Communications & Employee Experience Manager

**Industry:** Retail

**Country:** Australia

**Role Type:** Full-Time

**Experience Level:** Associate


**Job Summary:**

We are seeking a proactive and dynamic Communications & Employee Experience Manager to join our team in the retail sector. This role is pivotal in enhancing internal communications and fostering an engaging employee experience across our organization. The ideal candidate will have a blend of strong communication skills, a passion for employee engagement strategies, and the ability to drive initiatives that enhance our workplace culture. This position will serve as a key liaison between management and employees, ensuring that our workforce is informed, inspired, and aligned with the company's values and goals.


**Responsibilities:**

  • Develop and implement communication strategies that effectively convey company messages, initiatives, and updates to employees.

  • Collaborate with senior management to create and maintain a clear and consistent internal communication framework.

  • Create engaging content for various internal channels, including newsletters, intranet, email updates, and other platforms.

  • Design and deliver employee engagement initiatives and programs that promote a positive workplace culture and enhance employee experience.

  • Conduct regular surveys and feedback sessions to assess employee satisfaction and gather insights that inform future strategies.

  • Organize and facilitate company-wide events, workshops, and team-building activities that strengthen relationships and foster collaboration.

  • Monitor the effectiveness of communication and engagement initiatives, utilizing metrics to assess impact and make improvements.

  • Serve as a point of contact for employees regarding communication-related inquiries and support.


**Qualifications:**

  • Bachelor's degree in Communications, Human Resources, Business Administration, or a related field (or equivalent experience).

  • 2-3 years of experience in communications, employee engagement, or a related field, preferably within the retail industry.

  • Strong written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.

  • Proven ability to manage multiple projects concurrently and work effectively in a fast-paced environment.

  • Experience with digital communication tools and platforms (e.g., intranet systems, email marketing, collaboration tools).

  • Creative problem-solving skills and a passion for enhancing employee experience.

  • Strong interpersonal skills and the ability to build relationships across various levels of the organization.

  • Knowledge of current trends in employee engagement and internal communications is an advantage.


**Skills:**

  • Excellent written and verbal communication

  • Strong organizational and project management abilities

  • Creative thinking and problem-solving

  • Data analysis to measure the effectiveness of communication and engagement strategies

  • Proficiency in Microsoft Office Suite and communication tools (e.g., Slack, Teams, etc.)

  • Ability to work collaboratively and build rapport with diverse teams


**Application Process:**

To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to hearing from you

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