Team Leader

19 hours ago

New Farm, Queensland, Australia Communify Qld Full time $60,000 - $90,000 per year

Team Leader – Sustaining Tenancies (Fixed Term, Full Time until 30 June 2026 with high possibility of extension)

Location: New Farm, Brisbane

Hours: Monday to Friday, 8:30am – 4:36pm

Classification: SCHCaDS Award 2010 – Level 6

About Us

Communify Queensland is a leading community organisation providing a broad range of services that enhance the quality of life for individuals and families. We support people experiencing social, physical, mental, and economic disadvantage through programs including homelessness intervention, aged care, mental health, community development, and more.

Our Sustaining Tenancies Program, funded by the Department of Housing, works in partnership with BRIC, Brisbane Housing Company, and the Department of Housing to support people at risk of losing their housing and to help break the cycle of homelessness.

About the Role

We are seeking a dynamic and experienced Team Leader to lead our dedicated Case Management team within the Sustaining Tenancies program. This full-time role (fixed term until 30 June 2026) is ideal for someone who is passionate about housing stability, community connection, and effective service delivery.

You will provide leadership, guidance, and support to case managers as they deliver client-centred, trauma-informed, and strengths-based interventions. This role is central to ensuring high-quality service outcomes, team development, and effective collaboration with key stakeholders.

Key Responsibilities

  • Lead and support a team of case managers providing intake, assessment, case planning and ongoing tenancy support.
  • Oversee consistent, high-quality, and outcome-focused case management practice.
  • Guide and mentor staff to build capacity, resilience, and professional growth.
  • Maintain strong relationships with partner organisations, government agencies, and community networks.
  • Ensure compliance with reporting, data collection, and service quality standards.
  • Contribute to program development, continuous improvement, and service innovation.

About You

You are an experienced and compassionate leader with a strong background in housing, homelessness, or community services. You thrive in a fast-paced environment and bring a calm, solution-focused approach to complex challenges.

To be successful, you will have:

  • Relevant tertiary qualifications in social work, human services, or a related field.
  • Demonstrated experience leading a case management or community services team.
  • Strong knowledge of housing and homelessness systems and the barriers faced by people with complex needs.
  • Excellent communication, problem-solving, and organisational skills.
  • A client-centred approach and commitment to trauma-informed practice.
  • Current driver's licence, National Police Check, and Working with Children Check.

Why Join Us

  • Work with a values-driven organisation making a real difference in the community.
  • Supportive team culture focused on collaboration, empowerment, and inclusion.
  • Access to professional development and supervision.
  • Salary packaging options available.

How to Apply

Please submit your resume and a cover letter addressing the key selection criteria.

For more information about the role or to view the full position description, visit   We are looking to fill this role soon so get in quick.

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