Executive Director, Operations and Business Services

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne, South West and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, legal services, early intervention and professional education and training, we continue to grow and develop our offerings.

About the Sexual Assault & Family Violence Centre

We are a client-centred organisation, supporting the community throughout Barwon, Wimmera, and the South West regions, offering a range of specialist support services to people impacted by sexual and family violence, encompassing 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.

About The Role

The Executive Director, Operations and Business Services (EDOBS) is a senior executive leadership position responsible for overseeing the day-to-day operations, systems, and infrastructure of the organisation. The EDOBS ensures operational excellence, efficiency, and effectiveness across all organisational functions, enabling high-quality service delivery and sustainable organisational performance.

Working in close partnership with the Chief Executive Officer, the EDOBS translates strategic vision into operational reality, leading organisational systems, quality assurance, risk management, and continuous improvement. This role is critical to ensuring the organisation can deliver trauma-informed services at scale while maintaining financial sustainability, regulatory compliance, and a healthy workplace culture.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:

• Generous above award Enterprise Agreement entitlements
• Flexible working arrangements
• Professional development opportunities
• 5 weeks annual leave and access to purchased leave for full and part time employees
• Paid parental leave
• Salary packaging
• Health and Wellbeing initiatives
• Flu vaccinations
• Employee Assistance Program (EAP)
• Social initiatives
• Positive workplace culture

The SAFV Centre acknowledges and respects the First Nations ownership of the land where we work.

About You

With degree qualifications in Business, Management, Public Administration, or related field a minimum 10 years' progressive leadership experience with at least 5 years in senior executive or COO-level roles

You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.  We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.

The successful candidate will be required to maintain a current Working with Children's Check and National Police Check at their own expense.

Key Selection Criteria

Essential Qualifications and Experience

Your application must address the following:

• Demonstrated experience in managing complex operations in the not-for-profit sector, preferably community services, health, or social services
• Demonstrated experience and knowledge of delivering services to victim-survivors of family violence or sexual assault sector
• Proven track record in strategic planning, operational excellence, and organisational transformation
• Extensive experience in financial management, budgeting, and resource optimisation
• Strong background in quality assurance, compliance, and risk management
• Exceptional strategic thinking with ability to translate vision into operational outcomes
• Advanced understanding of trauma-informed organisational practice
• Expert knowledge of governance, compliance, and regulatory frameworks
• Strong financial acumen and experience with budgets exceeding $[X] million
• Excellent change management and project management capabilities
• High-level stakeholder engagement and negotiation skills
• Experience with technology systems implementation and digital transformation
• Knowledge of workplace health and safety legislation and best practice
• Understanding of quality frameworks and accreditation processes

Further information regarding the role can be located in the Position Description

Referees

Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.

Period of Appointment

The position is ongoing, subject to funding

Hours of work

• The position is full time
• Location of the position is in Geelong with regular travel to regional services
• Hours will usually be worked during business hours of 9.00am to 5.06 pm between Monday to Friday.
• The days are based on the needs of the service.
• Flexibility in working hours will be required from time to time as the need arises.

Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The Sexual Assault & Family Violence Centre is a Public Benevolent Institution.

Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.

Probationary Period – 6 months with a review conducted during this time.

How To Apply

All applications must address the key selection criteria outlined in the PD. For a confidential discussion, please contact Kerriann Campbell, Chief Executive Officer on

We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.