Reception and Administration Support Volunteer

1 day ago

Paddington, Queensland, Australia Australian Red Cross Full time $30,000 - $50,000 per year
  • Ongoing role
  • Weekdays – business hours
  • Must be able to commit to at least one shift per week on a regular basis
  • Please list your times and days of availability on the application form

Why choose to volunteer with Red Cross?

  • You can help improve lives and create a positive impact in your community
  • It's an opportunity to enhance your skills & knowledge & gain new experiences
  • You'll be helping Red Cross to support vulnerable people across Australia

The program
The Queensland Community Mobilisation and Business Operations Team works to support Members and Branches in their communities to run essential services, raise vital funds and build social connection. The team also provides vital customer service and administrative support that underpins the client, volunteer and member experience at Red Cross.

The opportunity
For this role, you will need strong communication skills to engage with a diverse cross-section of the community, including Aboriginal and Torres Strait Islander peoples and individuals from culturally and linguistically diverse backgrounds. You should also have proven time management and organisational abilities to coordinate administrative tasks, along with proficiency in MS Office, particularly MS Excel, or similar software. Your ability to use initiative as well as work as part of a team, and flexible to work on a range of tasks will also be an asset.

Key responsibilities include providing reception support by handling face-to-face enquiries, managing incoming calls, and directing messages. The role involves performing various administrative tasks such as data entry, managing mail, and maintaining accurate records.

Red Cross will ensure you have training, ongoing support and access to other opportunities within the world's largest humanitarian network.

The impact
As a volunteer, you will assist staff members in the Community Mobilisation and Business Operations Team with daily reception and administrative requirement to ensure clients, volunteers and members have a positive and rewarding experience.

Application Requirements
For this role you will be required to undertake a National Police Check, which will be organised through Red Cross.

The role will also require you to hold or apply for a Working With Children Check (Blue Card). Red Cross can assist you to apply for this check.

To submit this application you will need to upload a copy of your CV.

Further information
To find out more about this opportunity please contact the Community Mobilisation and Business Operations Team on or email

Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

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