Service Advisor

1 day ago


Shepparton, Victoria, Australia Frontline Human Resources VIC Full time $60,000 - $80,000 per year

Our Company

Established in 2001 and still privately owned, Frontline Human Resources has a legacy of creating opportunities for workers through recruitment, labour hire, and group training for apprentices. Australian owned and operated, FHR has branches across Victoria, New South Wales, South Australia, and Queensland. We work with a large network of employers, from local businesses to major household names.

Our Client

Are you ready to be part of a values-driven, privately-owned Australian company with over 90 years of experience? Would you like to earn above-award hourly rates, with overtime options, while maintaining a healthy work-life balance? Looking to grow your career with a company that offers exciting future opportunities?

Our client is seeking an enthusiastic Service Advisor to join their business. This role will suit a dedicated individual who is self-motivated and well-presented who enjoys working in a highly skilled, friendly professional team.

What you will be doing

Working full time Monday to Friday 8.30am to 5pm -with a Saturday roster, you will be the first point of contact for their customers, ensuring you are delivering and exceptional high level of customer service through accurate interpretation and prompt resolution for all repairs and maintenance with your professional and friendly personality.

Your main responsibilities

  • Greet and assist customers in person or by phone to determine the customer's needs and vehicle data
  • Document customer needs accurately via repair orders and define the scope and type of work required
  • Present service offers to customers, and offer additional services, benefits and/or parts at every opportunity
  • Book appointments according to customer needs and workshop utilisation capacity
  • Liaise with service technicians & follow up on customer vehicles during the course of the repair
  • Quote, clarify method of payment and communicate to our customers any additional repairs where required
  • Prepare and invoice customer jobs in an accurate and timely manner
  • Handle and process warranty/contract maintenance claims
  • Ensure customer service matters are dealt with promptly and efficiently
  • Practice and promote company WHS policies and processes at all times
  • Work Saturdays on a roster

You will need to have

  • Year 12 or equivalent
  • Trade qualification or demonstrated industry experience preferred
  • Sound administrative & clerical skills and organisational skills
  • Strong interpersonal, communication and attention to detail
  • Ability to thrive in a fast-paced environment, to work autonomously and as a team
  • Drivers Licence
  • Full working rights in Australia

In return we will offer you

  • Competitive hourly rate.
  • All PPE uniform provided
  • Exceptional employee benefits, health and life insurance discounts.
  • Ongoing training and development opportunities and an opportunity to build a success long term career
  • Stable employment working with the best in the business

At FHR, we celebrate people who are proud to be different. We value Safety, Integrity, Diversity, Courage, and Passion. We stand by these values in the way we act, and the people we hire.

We are an equal opportunity employer, committed to providing working environments that embrace and value diversity and inclusion.

This role requires full Australian working rights.

For further information please contact Darren via

We thank all applicants for their interest, however only shortlisted candidates will be contacted.



  • Shepparton, Victoria, Australia Jacob Group of Companies Full time $60,000 - $80,000 per year

    We're thrilled to announce the opening of our brand-new showroom, and we're looking for passionate individuals to join our team This is an incredible opportunity to be part of something new, contribute to our success, and grow with us.About Us :Shepparton Motorcycles is part of the Jacob Group of Companies, a proud, locally-owned family business operating...


  • Shepparton, Victoria, Australia Department of Education Full time $60,000 - $90,000 per year

    About the DepartmentThe role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.About the...


  • Shepparton, Victoria, Australia Ageing Australia Full time $60,000 - $90,000 per year

    Ageing Australia is the national peak body representing providers across the aged care landscape, including retirement living, seniors housing, residential care, home care, community care, and related services. We advocate for our members, providing expert advice, resources and tailored services to ensure they deliver exceptional care to older...


  • Shepparton, Victoria, Australia Court Services Victoria Full time $80,000 - $120,000 per year

    About UsCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...


  • Shepparton, Victoria, Australia Magistrates' Court Victoria Full time $90,000 - $120,000 per year

    Ongoing role at Shepparton Drug CourtMake a positive difference to individuals, families and the communityWork in a collaborative and supportive environmentAbout UsCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal,...


  • Shepparton, Victoria, Australia Campaspe Shire Council Full time $75,011 - $87,199 per year

    Tenure: Full time / PermanentLocation: EchucaRemuneration: $75,011.44 to $87,199.34 pa + superannuation & leave loadingAre you detail-oriented and passionate about supporting people and processes? We're seeking a dedicated People and Culture Officer to play a key role in delivering high-quality support across the organisation. A major focus of this role is...

  • Service Advisor

    2 weeks ago


    Shepparton, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMV Truck and Bus CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network. CMV Truck and Bus is a subsidiary of the CMV family-owned...


  • Shepparton, Australia Ken Muston Automotive Full time

    Ken Muston Automotive is a multi-franchise automotive dealership in the heart of the Goulburn Valley with over 45 years in the industry. We are seeking an experienced full-time Automotive Service Advisor to join the service team in our state-of-the-art Service Centre. The focus of this position is to act as the principal contact between the Dealership and...


  • Shepparton, Australia Department of Education Full time

    **Overview**: **Work type**:Part time **Salary**:$79,122 - $96,073 **Grade**:VPSG3 **Occupation**: Early Childhood **Location**: Shepparton **Reference**: VG/DE/SRS/20014833AB **About the Department** The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by...

  • Service Manager

    5 days ago


    Shepparton, Australia Skilled Jobs Australia Full time

    Our client is one of the largest truck dealerships has been serving Shepparton and the surrounding area for over 20 years. They are looking for a highly skilled Service Manager to help to provide specialist diesel mechanical, servicing, and repair for its customers. Your key responsibilities would include and is not limited to the following - Managing,...


  • Shepparton, Australia Department of Education Full time

    **About the Department** The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. **About the...


  • Shepparton, Australia Yorta Yorta Nation Aboriginal Corporation Full time

    Yorta Yorta Nation Aboriginal Corporation (YYNAC) is a dynamic organisation committed to land management, cultural heritage projects and commercial business and employment opportunities. The position will be based at our Barmah and Shepparton Offices and the Dharnya Centre office as required About the Role Reporting to the HR Manager, the OHS & Fleet...


  • Shepparton, Australia AGnVet Services Full time

    Play a pivotal role in providing advanced agronomic advice and solutions - Opportunity to develop and have a great impact on a growing company - Work at one of Australia’s leaders in Agribusiness **About the Role** This is an exciting opportunity for an individual with demonstrated ability to develop agronomy business plans and strong relationships with...


  • Shepparton, Australia AGnVET Services Group Full time

    - Play a pivotal role in providing advanced agronomic advice and solutions - Opportunity to develop and have a great impact on a growing company - Work at one of Australia’s leaders in Agribusiness About the Role This is an exciting opportunity for an individual with demonstrated ability to develop specialty fertiliser agronomy business plans and...


  • Shepparton, Australia AGnVET Services Group Full time

    - Excellent opportunity to join our Field Services Team - Specialise in Broadacre or Horticulture - Work at one of Australia’s leaders in Agribusiness - Competitive salary package + motor vehicle + mobile - Located in Forbes or Gilgandra NSW; Cobram or Shepparton VIC About AGnVET AGnVET is an Australian owned leading independent agribusiness, providing...


  • Shepparton, Australia Department of Education Full time

    **This role can be based in any of the North Eastern Victoria region office locations** **About the Role** A Streamlining Access Officer will be located in each LOOKOUT Centre to improve access to high-quality early childhood education for children known to child protection aged under three years of age. Early engagement with quality services that also...