Senior Business Analyst

Job No: 677934

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 5

Melbourne, Sydney OR Brisbane

• Join a large community of Business Analysis professionals
• Flexible working, collaborative and supportive team
• Plenty of scope for career development

About the role:

We have several permanent opportunities within the Commercial Insurance space for Senior Business Analysts.

Ideally you will have:

• Commercial insurance experience
• Operational transformation experience (lead or contributed to significant changes in how a business operates particularly through modernisation, digitisation, and efficiency improvements)
• Experience within Regulatory, Risk and/or Compliance from a large organisation; experience in Business Continuity, Critical Operations, Supplier Management, Control Automation or Privacy from a risk standpoint would be highly regarded 
• Demonstrated a solution mindset and show to work effectively with other areas to drive outcomes

You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 250 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing.

Suncorp is proud of our fantastic culture where you will be supported in your career development.

What you'll do

• Build strong relationships through engagement with customers, colleagues, and other key stakeholders
• Document current and future state processes and identify opportunities for improvement.
• Use information gathering techniques to proactively discover requirements and synthesize information accurately, completely, and coherently.
• Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
• Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
• Create detailed user stories to support delivery.
• Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.
• Working in an Agile continuous delivery environment and be responsible for analysing and documenting requirements, facilitate workshops and design solution sessions

 What you'll bring

• ESSENTIAL: Minimum 4+ years' Senior Business Analysis experience within a corporate environment
• Commercial Insurance experience is highly regarded
• Either workers comp, AI or operational transformation experience preferred
• Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation
• Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
• Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various levels of stakeholders internally and externally.
• Strong team player with a positive attitude, willingness to learn and desire to make a difference
• Must be able to manage multiple complex initiatives with competing deadlines, while also working autonomously.

 Senior Business Analyst

For more information please contact   

Advertised: 17 Dec 2025 AUS Eastern Daylight Time

Applications close: 12 Jan 2026 AUS Eastern Daylight Time

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