Village & Sales Manager

About Keyton

With over 75 villages and more than 17,000 residents nationally, Keyton is Australia's leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. 

Your Day on A Page

An exciting opportunity has become available for an energetic Village and Sales Manager to join our Retirement Living business, based at our Viewbank Gardens Village. This village is set amongst beautiful, landscaped gardens and located near the unspoilt greenery of the Yarra Valley. With your personable and driven nature, you will play an active role in the village and the wider local community.

• Building strong stakeholder relationships across internal and external stakeholders is crucial for this role

• Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village

• Maintaining a high level of commitment to the customer and the community
• Implementing day-to-day operational plans and maintenance programs
• Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service.

Having a vibrant people-centric focus will see you thrive in this role, as will:

• An Agents Representative Certificate/ Real Estate License

• The ability to lead, support and mentor team members.

• Solid background in customer-centric or operations-based roles
• Strong ability to build, maintain and utilise relationships
• An ability to balance different priorities and manage day-to-day expectations for the residents and their families.
• Experience in hospitality or facilities management, including hotels, venues, cruises, casinos and similar industries will be highly regarded.

Additionally, you will have excellent communication and interpersonal skills that will allow you to interact with your team and residents effectively. The successful candidate will also have or be willing to complete their First Aid, CPR Certificates and driver's license with own transport

Keyton Perks & Benefits

• Competitive salary and bonus scheme
• A supportive and friendly work environment
• Hybrid working environment – opportunity to work from home
• 4x Wellbeing Days (one per quarter). That's almost an additional week off in addition to your annual leave
• Fitness Passport for you and your family
• Reward & recognition services
• Excellent company benefits and discounts on offer
• Discounted health insurance, annual vaccinations and skin checks
• Be part of a team that values innovation, compassion, and making a difference

Ready to Join the Fun?

If you're passionate about leading a vibrant and caring community for retirees, we'd love to hear from you Apply now and be a part of something truly special.

Please submit your resume and cover letter to the link below. In your cover letter, please highlight your interest in the Village and Sales Manager opportunity and explain how your skills and qualifications align with our requirements.

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October.

At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success. We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.