Casual Medical Receptionist – Regular Weekly Hours

High-Volume Skin Cancer Clinic

Port Macquarie, Mid North Coast NSW

$28–$35 per hour (casual loading included, commensurate with experience)

About the role

SunCheck Skin Cancer Care is a busy, high-performing skin cancer clinic in Port Macquarie, NSW. We are known for our strong clinical standards, patient-centred care, and supportive team culture.

We are seeking a casual Medical Receptionist to work regular, consistent weekly hours in a fast-paced, procedural medical environment.

This role is ideal for someone who values structure, reliability, and professionalism, and who is comfortable working reduced hours during NSW school holiday periods.

Your responsibilities:

• Greet and welcome patients, managing the reception and waiting areas in a calm, professional, and friendly manner
• Schedule and coordinate patient appointments, including follow-ups and procedure bookings
• Manage confidential patient records and medical documentation with a high level of accuracy and discretion
• Liaise closely with doctors, nurses, and external providers to support coordinated patient care
• Manage incoming phone calls and patient enquiries efficiently and courteously
• Perform general administrative duties including data entry and filing
• Manage competing priorities during peak clinic times while maintaining accuracy and professionalism
• Contribute to a welcoming, calm environment for patients and a structured, supportive workplace for colleagues

What we're looking for:

• Previous experience as a medical or dental receptionist, or in a similar customer-service-focused role
• Strong communication and interpersonal skills, with confidence engaging patients from diverse backgrounds
• Excellent organisational and time-management skills, with a proven attention to detail
• Experience with medical software (Best Practice preferred)
• Training will be provided for medical software systems for candidates with the right attitude and aptitude
• Demonstrated reliability, professionalism, and accountability in previous roles
• Comfortable receiving feedback and committed to continuous improvement
• Seeking a casual role with regular weekly hours
• Comfortable with reduced hours during NSW school holiday periods

What we offer:

• Regular, predictable weekly shifts (outside school holiday periods)
• Consistent 16-25 hours per week providing regular income and work-life balance
• Competitive casual hourly rates
• A supportive, professional team environment with clear systems and expectations
• Ongoing training and development
• Opportunity to increase hours, in alignment with projected clinic growth and performance
• Discounted skin cancer checks and treatments for you and your family

About us:

SunCheck Skin Cancer Care is a leading provider of comprehensive skin cancer diagnosis and treatment on the Mid North Coast of NSW. Led by Dr Jonathan Gordon, our experienced medical team diagnoses and treats thousands of skin cancers each year and is committed to delivering high-quality care to our local community.

If you are seeking a reliable casual role with regular hours in a structured, high-performing medical environment, we encourage you to apply.

Application process:

To apply, please submit your CV and provide written responses to the questions below.

We value thoughtful, specific answers. Brief paragraph responses are ideal.

Applications that do not address all questions may not be considered.

Medical Receptionist – Applicant Questions

1. Why are you interested in this role at SunCheck Skin Cancer Care, and what appeals to you about working in a skin cancer clinic?

2. Describe a time you worked in a fast-paced environment with competing demands. How did you stay organised and accurate?

3. This role requires attention to detail and accuracy (bookings, records, billing). How do you minimise mistakes in your work?

4. Tell us about a time you received constructive feedback at work. How did you respond?

5. What type of workplace helps you perform at a high standard over the long term?