Commercial Account Manager

14 hours ago

Sydney, New South Wales, Australia System Squared Full time $80,000 - $120,000 per year

Company Description

System Squared is a leading Australian technology reseller and service provider based in Sydney CBD that focuses on providing responsive customer service, genuine advice, and technology leadership to help organisations harness the power of technology for transformation and agility. We deliver solutions to our customers across hardware, software and services. Our team values long-term partnerships with customers built on trust, passion and industry expertise.

Role Description

This is a full time role for a Commercial Account Manager at System Squared located in Sydney, CBD due to existing recent customer growth. The Commercial Account Manager will be responsible for managing existing client relationships from mid market to large commercial customers, understanding their technology needs, providing genuine advice, working with internal stakeholders and ensuring client satisfaction. The role involves on-site interactions and day-to-day account management tasks.

Responsibilities

  • Daily management of customer quoting and requests in a professional and friendly manner
  • Strong negotiation and problem-solving skills for your customers
  • Ability to excel with third parties including distribution and vendors
  • Internal stakeholder management (CTO office, ISRs, finance, operations and services)
  • Maintain vendor qualifications are required (HPI, Lenovo, Apple, Dell, Microsoft, Google)

Experience

  • 3-5 years experience within a Systems Integrator / MSP in a customer selling / quoting capacity is strongly preferred
  • Experience in providing genuine advice and solutions across the ICT industry
  • Knowledge and expertise of the supply chain within IT industry for MSPs/VARs
  • Strong negotiation and problem-solving skills
  • Industry certifications strongly preferred (HPI, Lenovo, Dell, Apple, Microsoft)
  • Bachelor's degree in Business, IT, or related field

So why wait? Apply now to start the next chapter of your career with System Squared and make a real difference

  • Career Growth – Opportunities to expand your knowledge and advance in the IT industry
  • Varied Work – No two days are the same, with a mix of client conversations, problem-solving, and collaboration
  • Convenient Location – Close to Metro, train, and bus stations, with great shopping and restaurants nearby
  • Exposure to New Technology – Gain insight into cybersecurity, AI, and the latest IT tools and hardware
  • L&D, Training & Support – Ongoing professional development, opportunities to gain Vendor Certification
  • Fun & Social Culture – Work with a bunch of people in our extended team

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