Medical Receptionist

A1 Doctors Surgery Sydenham is hiring a Part time Medical Receptionist role in Sydenham, VIC. Apply now to be part of our team.

A1 Doctors Surgery Sydenham is hiring a Part time hours Medical Receptionist role in Sydenham, VIC. Apply now to be part of our team. Requirements for this role:

• 1 year of relevant work experience required for this role
• Part time hours
• Looking for candidates who are available to work:
• Mon: Morning, Afternoon
• Tue: Morning, Afternoon
• Wed: Morning, Afternoon
• Thu: Morning, Afternoon
• Fri: Morning, Afternoon
• Working rights required for this role

As a Medical Receptionist you will play a crucial role in ensuring the smooth operation of the clinic. This role involves managing patient interactions communication with doctors and staff, coordinating appointments, and supporting the administrative functions of the clinic. The ideal candidate will have experience with BP, excellent communication skills, a strong understanding of medical office procedures, and the ability to multitask in a fast-paced environment.

The admin team's day starts at 9am.

Key Responsibilities:

• Greet and assist patients in a courteous and professional manner.
• Manage appointment scheduling, including booking, rescheduling, and

cancellations

• Handle incoming calls, emails, and patient inquiries efficiently
• Maintain patient records and ensure confidentiality and accuracy
• Process patient billing and manage payments
• Coordinate with doctors, nurses, and other healthcare professionals to ensure seamless patient care
• Oversee the maintenance of the reception area and ensure it is clean and welcoming.
• Train and supervise junior reception staff as needed
• Assist with administrative tasks such as faxing, filing, data entry, and inventory management
• Improve upon, implement and adhere to clinic policies and procedures

Required Qualifications:

• Minimum of 1 years of experience as a medical receptionist or in a similar role
• Excellent interpersonal and communication skills
• Knowledge of Medicare billing processes
• Proficiency in using

Best Practice medical practice management software

• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• Experience in a busy GP or specialist clinic
• Understanding of medical terminology and healthcare operations
• Professional and compassionate attitude towards patients
• Ability to handle stressful situations calmly and efficiently

Job Type: Part-time

Pay: $28.12 – $34.00 per hour

Expected hours: No less than 20 per week

Work Location: In person