Medical Receptionist/Secretary Hornsby

18 hours ago

Hornsby, New South Wales, Australia Indigo HR Full time $35,000 - $48,000 per year

The Opportunity

Are you an experienced medical receptionist/secretary who's tired of battling long commutes and yearning to work closer to home? Well, look no further

Welcome to our bustling specialist practice in Hornsby. We're on the hunt for a talented individual to join our professional, warm, and friendly team.

Benefits

  • Here, you won't just be a number – we value and respect your skills, hard work, and efforts.
  • With flexible working hours of 2-3 days per week (8-4 or you'll have the perfect work-life balance.
  • Salary - $35-40 per hour plus super

Our Practice

Our specialist practice is located at Hornsby.

Professional, warm and friendly team, our primary focus is in delivering the highest level of patient care and a seamless patient experience. You will always be valued for your efforts and hard work.

The Role

This role offers you a diverse and dynamic work experience that encompasses a wide range of duties and responsibilities.  As our superstar medical receptionist/secretary, your main objective will be to provide exceptional front reception and administration assistance.

Organisation is your middle name and staying one step ahead of the doctor is your superpower. You'll ensure that all reception and administrative tasks are completed efficiently, allowing our doctor to focus on what they love most – taking care of the patients.

This position requires you to work 2-3 days per week, specifically on Wednesdays & Thursdays (however there may be some flexibility with the third day) and the hours are 8-4pm or pm. In addition to your regular responsibilities, there may be occasions where you'll need to cover staff annual and sick leave within the team. Flexibility is key.

Duties and responsibilities of the role include:

  • Provide an outstanding level of customer service on the telephone and in meeting and greeting patients
  • Ensure a smooth and seamless patient journey and experience
  • Efficiently manage all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Schedule and manage patient bookings effectively
  • Management of patient invoicing and receipting of consultations
  • Perform other admin duties as directed by the Practice Manager

Your Skills & Knowledge

You will possess the following attributes: -

  • Previous experience as a Medical Receptionist/Secretary in a medical environment
  • You are passionate about providing an exceptional level of customer service
  • Bring warmth, compassion and a caring manner to every patient interaction, making them feel valued and cared for
  • Natural-born organizer with excellent multitasking and time management skills
  • Excellent interpersonal skills, allowing you to build connections with patients, staff, and healthcare professionals
  • Team player who can also work independently
  • Flexibility to work additional days to cover staff annual/sick leave
  • Thrive in a professional, happy, and highly focused team environment

If this role resonates with you and you're ready to take the next step in your career, we would love to hear from you.

Please forward your resume to  quoting Medical Receptionist/Secretary-Hornsby or if you have questions, please contact Bernadette on

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