Automotive Service Advisor

5 days ago

Joondalup Auto Services, Australia RAC Full time $60,000 - $90,000 per year

We're growing If you're an experienced Automotive Service Advisor or Parts Interpreter who thrives in a fast-paced workshop environment and takes pride in delivering outstanding customer service, this role is for you. Join our flagship Joondalup centre and be part of one of WA's most trusted brands.

What's in it for you?

  • Great work-life balance working Monday to Friday, 8am–5pm + alternate Saturdays with penalty rates

  • Flexible 9-Day Fortnight so you enjoy a regular long weekend while earning full-time wages

  • Competitive package including base salary + super + penalty rates + allowances + bonus incentive + uniform

  • Exclusive RAC benefits including discounts on insurance, retail and travel, plus free roadside assistance

  • Learning and growth for career development and training opportunities

  • Working with a purpose-led organisation as RAC reinvests profits to make WA safer and more sustainable

What you'll be doing:

  • Be the first point of contact for members – greet, book and manage service appointments

  • Prepare quotes and explain repairs clearly and confidently

  • Liaise with technicians to ensure smooth workshop operations

  • Handle invoicing, payments and accurate repair order documentation

  • Order, allocate and return parts correctly

  • Support team performance targets and deliver an excellent member experience

What you'll bring:

  • Proven experience as a Service Advisor or Parts Interpreter (automotive industry essential)

  • Strong communication and problem-solving skills

  • Technical knowledge of vehicle servicing and repairs

  • Excellent attention to detail and admin accuracy

  • A proactive, team-focused attitude and flexibility to support nearby centres when needed

Ready to join the driving force for a better WA?

Click APPLY NOW and take the next step with a trusted name in motoring.
Successful candidates will complete a pre-employment medical, drug & alcohol screening and police check.

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