Complaints Specialist

2 weeks ago

Sydney, New South Wales, Australia Kennedy Reid Full time $90,000 - $120,000 per year

Key Benefits

  • Career progression with great exposure to multiples lines of insurance
  • 2 days a week WFH
  • Be a part of a collaborative, close knit culture
  • 5-10% Bonus structure

The Role

  • Acknowledge and assess strata complaints
  • Dealing with any complaints raised with external regulators e.g. AFCA or the OAIC
  • Liaising with stakeholders when necessary
  • Carry out reporting and reinvestigate files

Ideal Candidate

  • Experience managing complaints in the general insurance space is essential
  • Strata claims experience is ideal but open to candidates from other lines of insurance in the general insurance space
  • Legal qualifications are ideal but not essential

How to Apply

For immediate consideration, click the "Apply for this job" button, or alternatively for a confidential discussion, contact Kate on

SCR-kate-carroll

We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

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