Senior Program Manager

3 days ago


Melbourne, Victoria, Australia Fiserv Full time $120,000 - $180,000 per year

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Program Manager About Us

Pinch Payments is a rapidly growing payment facilitator supporting over 2,000 small and medium businesses across Australia and New Zealand. Now part of the Fiserv family, we're scaling fast and building intuitive, human-centric products that simplify the way businesses get paid.

The Role

We're looking for a hands-on, experienced Senior Program Manager with a strong background in business operations to oversee and manage multiple complex programs that align with the company's strategic goals. You will work closely with cross-functional teams, stakeholders and senior leadership to ensure delivery and success.

What You'll Do
  • Develop and implement program strategies that align with organizational goals
  • Oversee and manage multiple complex projects simultaneously
  • Collaborate with cross-functional teams and stakeholders
  • Track program progress and performance
  • Participate in the project intake process
  • Manage budgets, timelines and resources
  • Monitor the profitability of the projects in a program
  • Identify and mitigate program risks and issues
What We're Looking For
  • Minimum of 10 years of professional experience
  • Experience developing organizational process assets
  • Proven track record
  • Strong leadership and communication skills
  • Organizational and time management skills
Why Join Pinch
  • Be part of a small but mighty team making a real impact in the payments space
  • Opportunity to shape the product experience from the ground up
  • Work with passionate people in a supportive, fast-moving environment
  • Backed by Fiserv, with the agility of a startup and the stability of a global company
Ready to design what's next?

Apply now or reach out for a confidential chat. We're excited to see how you think, not just what you've built.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.



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