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Claims Program Consultant

3 weeks ago


Ballarat, Victoria, Australia Allstate Full time $104,000 - $130,878 per year

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Claims Program Consultant is responsible for leading the execution of claims initiatives to deliver on the Claims Strategy team. The incumbent will work closely with project sponsors, leads and other stakeholders to ensure alignment and delivery on project critical paths.

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit For safety tips and advice, visit

Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. 

Role Designation: Remote
 

Benefits to joining Allstate

  • Flexible Work Arrangements
  • Employee discounts (15% on auto and property insurance, plus many other products and services)
  • Good Office program (receive up to 400$ back after purchasing office equipment)
  • Student Loan Payment Matching Program for Government Student loans
  • Comprehensive Retirement Savings Program with employer matched contributions
  • Annual Wellness allowance to support employees with improving health and wellbeing
  • Personal reflection day
  • Tuition Reimbursement
  • Working within the community and giving back

Key Responsibilities

  • Lead execution of claims initiatives to deliver on the Claims Strategy
  • Develop scope statements, including identifying requirements, defining outcomes, project deliverables & timelines, identifying dependencies, etc.
  • Develop project plans, and communication plans to support project delivery
  • Define project success criteria, and manage project expectations with key stakeholders
  • Identify, secure and manage resource requirements for project delivery
  • Create and lead governance bodies for each project
  • Work closely with project sponsor, leads and other stakeholders across ACG to ensure alignments and deliver on project critical path
  • Proactively identify project risks, and develop plans to mitigate risks and ensure successful project execution.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.