Care Coordinator

Requisition No: 6365

Executive Division: Operations

Division: Western Health at Home

Program: Western Hub

Department: Community Care Coordination

Enterprise Agreement: Nurses and Midwives (Victorian Public Health Secto

Job Function: Nursing

Project:

Care Coordinator

• Location: Footscray Hospital
• Employment Type: Part-Time (32 hours/week), Ongoing
• Salary: RN Grade 4 + Superannuation + Salary Packaging

About the Role:

The Advice Coordination and Expertise (ACE) Inpatient Team supports patient care via the delivery of a service model that is committed to the principles of providing integrated care to patients.

Inpatient Care Coordinators are allocated to Medical Units within Western Health and are responsible for facilitating access to community services to ensure a safe and sustainable transition from hospital to home.

Western Health is committed to streamlining and responding quickly to patient needs, enabling them to easily navigate the health system. As part of this model of care, the ACE Care Coordinators are crucial in identifying clients and working with other services/programs to ensure that clients get the right service mix to safely support care in the community.

Key Responsibilities:

• Early identification of patient needs and potential barriers to discharge
• Ensure completion of timely referrals to both inpatient (iPM) support and post discharge (Central Access Unit) supports
• Expert knowledge of available community supports both internal and external to Western Health
• Innovative transition planning – In hospital, Rapid Discharge Support Service, Weekend Ward Service, Routine Post Discharge Follow Up Phone Calls

About You:

• Relevant acute and community related experience
• Extensive experience with assessment, discharge planning, case conference and care planning for people with complex needs
• Highly developed and demonstrated clinical assessment skills
• Sound knowledge of My Aged Care and NDIS

Position Description

About Western Health

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

Why join us?

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients' lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you're passionate about facilitating safe, timely and sustainable discharge of patients from hospital to home, we'd love to hear from you.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 31 December 2025.

Enquiries: For further information about this role, contact Patricia Anthony on

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health