Workshop Services Support Officer

About The Role
In this role, you will provide vital operational and administrative support to our Mechanical Services team, helping to ensure the efficient delivery of maintenance, servicing, and repair operations across the City's assets. You'll play a key part in coordinating service schedules, maintaining accurate records, supporting field technicians, and facilitating communication between internal teams, clients, and suppliers.

Work type: Permanent Full Time.
Classification: Band 4 Commencing at $73,796 pa plus super
Key responsibilities include:

• Coordinate service bookings, schedules, and maintenance tasks to ensure timely delivery of workshop operations.
• Maintain accurate records and documentation within asset and maintenance management systems.
• Assist with the preparation of quotes, reports, and job documentation.
• Support technicians with logistical arrangements, tools, parts, and materials.
• Liaise with stakeholders to ensure smooth communication and effective service outcomes.
• Monitor inventory levels and assist in procurement of parts and materials.
• Contribute to continuous improvement initiatives and uphold workplace health, safety, and wellbeing standards.

About You
To be successful in this role, you are highly organised, proactive, and enjoy working in a hands-on, collaborative environment that supports the City's commitment to maintaining high-quality infrastructure and public assets.

Essential Experience:

• People skills to support, influence, and collaborate with relevant stakeholders.
• Ability to work to plan and manage time effectively.
• Practical knowledge of mechanical systems, components, and parts relevant to vehicles, heavy plant, and equipment.
• Relevant qualifications and/or experience in administrative or operational support, preferably in a mechanical or technical service environment.
• Victorian Drivers Licence.
• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now

Child Safety Responsibilities
We are committed to being a child-safe organisation and have zero-tolerance for child abuse. We have specific policies, procedures, and mandatory training in place to support employees, volunteers, and contractors to achieve and adhere to these commitments. Please read our  Child Safe Standards Management Policy .

Diversity and Inclusion
At the City we want a workforce that reflects the community we live in. We welcome and embrace everyone, all people with their own unique experiences, and support and encourage all our employees to do their best work, have equal access to opportunities and a just working environment. For this reason, we particularly welcome and encourage applications from First Nations people, people with diverse cultural and linguistic backgrounds, from the LGBTQIA+ community, people with disability and people of all genders, ages and diverse experience.

We are the City
From parks to offices, childcare centres to works depots, leisure facilities to the Wool Museum and waterfront, our team plays a vital role in shaping our vibrant and growing community. Our community counts on us to get the essentials right while looking for ways to go beyond. By listening, collaborating, and focusing on sustainability, we strive to do the basics brilliantly and create a lasting impact. If you're ready to be part of something bigger, join us in shaping the future of Geelong.

We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process.

Applications and Enquiries
Click the
Position Description
link to view more information about this position.

Enquiries: Aaron Vella – Coordinator Fleet | |

Click the
Apply
button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.

We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

To obtain a copy of the position description, please visit