Front Office and Administration Assistant – 6 month contract

Come and join our Melbourne accounting firm where you're treated as 'more than just a number'. We're recruiting a proactive, Front Office and Administration Assistant for a 6-month maternity leave cover position. The successful candidate will be a high-energy professional driven to create the best first impression for all visitors and clients. Enjoy a streamlined interview process with an immediate start and an attractive remuneration package.

About Matthews Steer

Established more than 30 years ago, we are a rapidly growing second-tier accounting and advisory firm based in Melbourne's North West. We have 8 trail-blazing partners who work shoulder-to-shoulder with our 55-strong team, sharing knowledge and experience accumulated over their years in the accounting and advisory space. Our family orientated culture has helped make us the go-to for growing Melbourne entrepreneurial businesses and family businesses.

Officially certified as a Great Place To Work

At the heart of everything we do is our purpose – to empower our communities to live their potential. We believe that everyone deserves the opportunity to thrive, and our approach is guided by our core values – nurturing, optimistic, inquisitive, and passionate.

Ready to make your next big career move?

Qualifications and requirements

• A relationship-driven professional with excellent communication skills and strong attention to detail, confident engaging with clients and colleagues at all levels
• Previous experience in a customer-facing role is essential
• Proven ability to think critically and adapt quickly in a dynamic, client-focused environment
• Comfortable working independently while staying agile in a collaborative team
• Experience in professional services or accountancy environments is desirable
• Intermediate to advanced proficiency in Microsoft Office Suite, with the ability to learn new systems quickly

Benefits

We're part of the wider AZ NGA group of 92 companies nationally. That means scale, knowledge capital and career opportunities. Join our young, professional team for a competitive salary, and a range of career benefits usually only offered by CBD firms:

• Outstanding workplace culture, officially certified as a Great Place To Work in Australia
• Defined career progression and pathway to partner.
• Structured professional development.
• Robust paid parental leave policy.
• Proactive diversity and inclusion.
• Proactive gender diversity.
• Collaborative, team-centric workplace.

Role responsibilities

This role offers the opportunity to showcase your interpersonal and organisational skills in a client-facing environment, while contributing to our broader strategic business services. Responsibilities will include but are not limited to:

• Provide a welcoming first point of contact for clients and all public inquiries, both in person and by telephone, showing professionalism and enthusiasm
• Proactively manage office maintenance, supply ordering, and ensure a clean, organised work environment
• Schedule appointments, manage calendars, and coordinate catering for meetings
• Process incoming mail (electronic through Virtual Cabinet or paper mail) in a timely manner
• Provide broad admin support to accounting teams, including scanning, filing, data entry, and maintaining databases
• Prepare letters, agreements, and engagement documents, including ATO correspondence and ASIC lodgements as required.

Are you more than just a number?

We treat our team members as more than just a number; their job satisfaction, work-life balance and wellbeing are critical to the success of our business. We empower our people to advance their career at their own pace, setting the direction while we provide the opportunities, guidance and support they need to achieve their goals.

Interested in joining Matthews Steer as our next Receptionist?

To apply for this position, please click "APPLY".