Reception Admin

2 days ago

Bendigo, Victoria, Australia 360 Health Management Full time $55,000 - $70,000 per year

About Us

Here at 360 Health Management, we are a regional disability support provider based in Shepparton, with offices in Seymour, Bendigo, and Swan Hill. We are committed to delivering exceptional service to our community, guided by our core values. We have been in operation since 2020 where our founder saw a gap in local support that needed to be filled. Now, 5 years later we have a team of over 70 all with an abundance of skills and knowledge all working towards supporting our participants.

The Role:

Looking for a highly organised and detail-oriented Reception / Admin Officer to join our team in Bendigo. The successful candidate will be responsible for providing exceptional customer service, maintaining the office, supporting client intake, and providing exceptional administrative support to the team. The ideal candidate will have excellent communication skills, be able to work independently, be self-motivated and have a strong customer service and administration background.

Key Responsibilities:


• Provide exceptional customer service to clients via phone, email, and in-person


• Manage incoming calls, emails, and inquiries promptly and professionally ensuring a timely and professional response


• Manage and schedule meetings and appointments, ensuring efficient use of time and resources.


• Maintain accurate client records and ensure that all client information is up-to-date


• Provide strong administrative/reception support to the team


• Ensure the office is well kept and tidy and stocked of all resources

Qualifications:


• Certificate or higher in business administration, marketing, or a related field


• Previous experience in a customer service and/or administrative role


• Excellent communication skills, both written and verbal


• Strong organiational and time management skills


• Ability to work independently and as part of a team


• Proficient in Microsoft Office Suite


• Drivers licence

360 Health Management is an Equal Opportunity employer and we are committed to providing a working environment that embraces and values diversity and inclusion.

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