APS5 Planner

Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The National Early Childhood (NEC) Branch is looking for APS5 Planners to help provide participant plans and access supports for young children and their families. The NECB are a specialised team that services participants during early childhood (under 9 years of age). We strive to give children and their families timely and quality supports during these developmental years, to ensure the best possible start in life.

Where you can add value

The APS5 Planner will engage extensively with both internal and external stakeholders. They will communicate and provide advice on various service delivery matters to address moderately complex to complex inquiries.  

Key Qualities include: 

• Person-Centered and Participant-Centered
• Growth Orientated
• Empathy and Compassion
• Collaboration Skills
• Cultural Competence
• Adaptability
• Accountable
• Effective Communication

Enough about us, let's talk about you

Experience in the Disability/Allied Health/Early Childhood sector would be desirable however is not essential. Responsibilities of the role include but are not limited to:  

• Access to ongoing professional development and learning
• Gathering information from participants and their representatives to enable high-quality and evidence-based decision making to inform participant plans
• Reviewing participant plans to ensure supports align to current and future participant outcomes
• Communicating with participants and their representatives about decision making when it comes to the participant's pathway
• Resolving issues and complaints regarding participant queries and concerns
• Contributing to performance targets as outlined in the Participant Service Guarantee
• Ensuring compliance with legislative frameworks, agency guidelines

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 717,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Geelong, Broadmeadows, Brisbane, Elizabeth, Parramatta, Deakin, Devonport, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30PM AEST 30 October 2025.

If you have any questions, please email:

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.

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