Guidewire Developer

Create impact as a Guidewire Developer.

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We're a top-tier NZSE-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Mō te Tūranga | About the Role

We are looking for an outstanding Guidewire Developer to join our Technology and Operations Platform Services team.

Below are some of the main responsibilities & requirements for the role:

• Flexible Work Hours: As the unit operates 365 days a year with extended daily hours, flexibility in working days and hours is essential. This includes availability for after-hours support and potential shift work.
• Technical Escalation Support: Act as a key escalation point for technical issues raised by team members, providing guidance and resolution expertise.
• Trend Identification & Process Improvement: Monitor and analyse technical trends—including emerging technologies and recurring incidents—to proactively drive service enhancements and champion improvements in resolution processes.
• Knowledge Management: Develop and maintain comprehensive incident documentation and troubleshooting guides. Contribute to initiatives that promote knowledge capture and sharing across the team.
• Second-Level Technical Support: Deliver timely and effective resolution of technical issues for business users, ensuring alignment with agreed service levels.
• Third-Level Support Liaison: Maintain active communication with third-level support teams to ensure prompt issue resolution, escalating where necessary to meet response expectations.

This is a permanent full-time role, and we welcome applicants from Ōtautahi (Christchurch) or Te Whanganui-a-Tara  (Wellington)

Ōu Pūkenga | About You

• Experience in Configuration, Integration or Digital Guidewire in Guidewire PolicyCenter or BillingCenter.
• Experience in GitHub, Bitbucket, Jenkins (or similar tools)
• Working with relational databases - both database design and SQL queries
• Familiarity with OpenAPI specification & REST API's
• Proven experience in a core software development role working in an Agile environment
• Understanding of common Web Technologies

 Applications close Sunday 26 October 2025, 23:59pm AEDT.

All this shows up in what we offer: 

1. Boosted Kiwisaver with 4% employer contribution and life insurance as standard
2. Up to 50% off personal insurance, including home and motor insurance
3. Annual $500 Health & Wellbeing payment
4. 5 myLeave days per year on top of annual leave
5. Work from home and many more flexibility options with myFlex
6. Dedicated career growth programs, including the award-winning IAG Academy
7. Partner discounts on every day and special occasion items
8. A certified Family Inclusive WorkplaceTM

*Employment type eligibility criteria apply

Mō mātou| About us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest. ​

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG's Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual. 

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We're proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees.  We do this because we're ready for you.

We're ready for you. Apply today.     

Learn more about who IAG is here