Future Team Leader

You don't have to be a bike expert – we can train you

FUTURE TEAM LEADER

WHY WORK AT 99 BIKES

• Generous above-award salary package including uncapped commission in the range of $67 - $95K.
• Be recognised and rewarded for your achievements – as well as monthly awards and events, our top 10% of high achievers fly off to an all-inclusive annual conference called "Global Gathering". Previous Globals have been in New Zealand, Canada, Japan and this year is in Cairns
• Enjoy unmatched career growth opportunities – we promote from within wherever possible and our people have become Team Leaders, State Leaders, Product/Online/Marketing Specialists and even GMs of overseas countries.
• Grow your skills and expertise – we have our own 7-program Leadership Academy, a 99 Bikes Bicycle Academy, and we offer $1000 per person per year for a self-development activity such as attending a wellness retreat or getting some personal mentoring.
• Save money – we pay our people to ride to work, offer cost price on bike products and discount prices on travel products (through our shareholder Flight Centre), plus we offer generous employee benefits like a paid parental leave package and free counselling services.
• Overseas Opportunities – we have shops in Australia, New Zealand and the UK. We support short and long-term relocation opportunities via initiatives such as our Peak-to-Peak Program between AUS and the UK, which offers participants an endless summer.
• Grow your wealth – buy in or be allocated reward shares as part of our Employee Share Scheme which started at 99c per share and is now worth $5 per share. Current and ex-employees own over 16% of our company, with this number growing every year.
• Enrich our communities – we donate 1% of our total wage bill to the charity of our people's choice through our Earning To Give program. Past recipients include RSPCA, Beyond Blue and the Children's Cancer Institute. We have donated over $2.8 million dollars to charities of our people's choice since 2016
• Enrich our planet – we are committed to reducing our environmental impact and helping others to do the same. Bikes are a low carbon transport option, helping our customers lower their carbon footprint. We are also working on reducing ours with solar panels installed on 70% of our shops.
• Certified B Corp – We proudly became a certified B Corp in 2023. B Corp is a third party certification to show that we are committed to more than just profit - we're committed to doing good for people and the planet.

ABOUT THE ROLE

• No need to be a bike expert—full on-the-job training provided
• Help our customers find the best products that suit their needs through your advice and support.
• Be a customer champion to help us deliver on our vision: The World's Most Approachable Bike Shops
• Work towards achievable sales and product knowledge goals with tiered financial rewards
• Be a part of a high-performing culture with structured team communication: daily, weekly, and monthly meetings, plus monthly one-on-ones with your team leader.
• Experience career development opportunities with access to our in-house Leadership Academy.
• High achievers are recognised with awards and exclusive invites to our Global Gathering (previous locations include Whistler, Canada and Hakuba, Japan).
• Be part of a collaborative, community-driven team—compete for store awards and take part in charity and local events
• Flexible rostering - our leaders aim to accommodate personal needs with roster flexibility and offer plenty of weekend work if desired.
  
  We embrace innovation and welcome candidates from diverse backgrounds.
• Perfect for high performers looking to take the next step or sales professionals seeking a more supportive, rewarding employer.

ABOUT YOU:

• Key qualities: strong team player, relationship builder, and customer-focused.
• Demonstrated and proven achievement in any field – these could be personal goals, sporting, educational or work-related.
• A track record of success in past sales or customer service roles in any industry is advantageous but not essential.
• Good communication skills and demonstrated success in developing and maintaining good relationships with workmates and clients.
• A history demonstrating honesty and reliability
• A demonstrated commitment to continual improvement and learning.

ABOUT US:

99 Bikes opened the doors of its first tiny 170m2 shop in Milton, Brisbane in May 2007, a shop so small that we could only fit 99 bikes into the store. From that humble beginning, we have grown to become the largest bicycle retailer in Australia with 798 employees and we now have retail stores in the UK, New Zealand and Australia. In the last 12 months we sold over 164,000 bikes and we have a loyal customer base of over 1.8 million Club 99 Members in Australia, part of our vision to be 'The World's Most Approachable Bike Shops'. Best Employer multi-award winner and global retail giant Flight Centre also bought into the business, giving us access to shared resources and enabling us to fast-track our growth.

In addition to our retail stores, we also own Advance Traders, a bicycle distributor importing popular brands such as Merida, BMC, plus many more. Together we form the Pedal Group and this integration has underpinned our growth and given our people much greater career opportunities across the group.

For instance, someone who started as a bike builder in a shop went on to become GM of our UK operation. Another of our Melbourne high achievers wanted to move to Canberra so we opened our first store there. We build our business around our people, promote from within wherever possible, and have numerous training pathways to help them achieve their potential.

We have always been about living our purpose of enriching mind, body, earth or soul with the freedom of riding and focused on balancing purpose with profit. In 2023 we made it official by becoming a certified B Corporation (B Corp). Learn more about B Corp certification here. Just by doing business everyday, we are proud to sell products that have the potential to significantly improve the mental and physical health of our customers and communities whilst also lowering their carbon footprint, if they make the choice to ride bikes instead of drive.

Since 2016 we have donated over $2.8 million to charities chosen by our employees through our annual Earning To Give program. We pay our people to ride to work to help them stay healthy and reduce their environmental impact with over 75% of our employees using this initiative. Over 70% of our stores have solar panels installed and we are committed to finding ways to reduce waste from our stores with upcycling and recycling programs in most stores. See our latest ESG report here.

HOW TO APPLY

• Hit the "Quick Apply" Link
• Apply directly through our website