WOW Mental Health Facilitator

2 weeks ago


Melbourne, Victoria, Australia Waves of Wellness Foundation Full time $60,000 - $80,000 per year

Location:
URBNSURF, Tullamarine

Employment Type:
Casual (~4-12hrs/wk on average)

Hourly Rate:
$40-$53 (depending on experience)

Make a Real Impact Outdoors

Do you dream of an "office with a view"? Do you love the outdoors and believe in the water's healing power? Join an energised team transforming mental health through the unique practice of 
surf therapy
—and change lives, including your own.

"Being part of WOW means witnessing transformation—not just in our participants, but in ourselves. The water is the perfect setting for hope and recovery."

—Current WOW Facilitator

About Us

Waves of Wellness (WOW) Foundation is a for-purpose mental health company dedicated to breaking down stigma and delivering recovery-focused, evidence-informed 
surf therapy programs
 for people experiencing mental ill-health. Delivered by clinicians who are also surfing instructors, our programs create social connection, functional recovery, and improved wellbeing in a welcoming, non-clinical environment.

About the Role

As a WOW Facilitator, you'll:

  • Lead group discussions on mental health and wellbeing
  • Support, supervise, and inspire volunteers
  • Deliver trauma-informed, strength-based surf therapy to participants
  • Foster a safe, fun, and supportive space for people to connect and grow
  • Promote and represent WOW in the wider community

What You'll Do

  • Facilitate small group sessions, drawing on lived experiences and storytelling
  • Oversee day-to-day program administration
  • Guide volunteers and uphold WOW's duty of care and risk management principles
  • Promote and celebrate program achievements to partners, stakeholders, and the broader community
  • Champion inclusion, diversity, and wellbeing for all

About You

Essential:

  • Passion for surfing and the outdoors
  • Relevant allied health qualification (OT, Social Work, Psychology, Mental Health Nursing, etc.) and professional registration and willingness to maintain
  • Experience supporting people with mental health challenges, with knowledge of recovery, strength-based programming, and trauma-informed care
  • Skilled in group facilitation, nurturing a safe, fun, and non-judgemental environment
  • Ability to communicate with empathy and transparency, including appropriate self-disclosure
  • High level of organisation and teamwork
  • Understanding of confidentiality, risk, and client consent
  • Current unrestricted driver's licence
  • Willingness to undergo Police and Child Protection checks

Desirable:

  • Surfing ability
  • Experience supporting trauma-affected communities
  • Strong connections to local community networks and resources
  • Experience managing volunteers

Our Culture & Benefits

  • Work with a connected team where mental health and wellbeing support is paramount
  • Access to URBNSURF's wave pool on program days
  • Paid training, regular wellbeing check-ins, and ongoing professional development
  • Flexible working arrangements and annual team retreat
  • A workplace deeply committed to 
    diversity, inclusion, and psychological safety

"WOW doesn't just change outlooks, it provides real opportunities for growth—for our participants and our team."



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