Salesforce Solutions Architect

Company Description

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

At NCS Australia, we're not just filling a seat; we're looking for a trailblazer to join our rapidly growing Salesforce practice. This isn't just another job—it's your chance to be a foundational pillar, shaping our culture, our strategy, and our success as we help our clients transform their businesses. If you're ready to make a real impact and have a great time doing it, keep reading.

Imagine being the Salesforce whisperer our clients have been waiting for. You'll dive headfirst into their biggest challenges, leading dynamic workshops and translating complex business needs into elegant, powerful solutions that deliver that 'wow' moment. You'll be front and centre in our growth story, dazzling potential clients in pre-sales engagements, crafting winning proposals, and showcasing the incredible art of the possible on the Salesforce platform. This is a role for a storyteller and a strategist, someone who can build powerful relationships with everyone from C-suite executives to technical teams, becoming the trusted advisor they can't live without.

But you won't just be an external hero; you'll be a leader and a creator within our own walls. We need you to be the guiding light for our delivery teams, ensuring the brilliant vision you designed becomes a flawless reality. Beyond projects, you'll be a mentor, a coach, and a champion for our emerging talent, sharing your expertise and helping us build the best Salesforce team in the country. You'll help us write the playbook, create killer accelerators, and stay ahead of the curve, all while fostering a fun, collaborative environment where everyone can thrive.

So, if you're a seasoned Salesforce consultant with a flair for architecture, a passion for solving puzzles, and a genuine desire to build and lead, we want to talk to you. We're looking for that special blend of technical genius, client-facing charm, and infectious enthusiasm. Forget the boring job descriptions. If you're ready to leave your mark and help shape the future of Salesforce consulting at NCS Australia, hit that apply button. Let's start the conversation

Qualifications

• Extensive Consulting Experience: You have extensive experience in the CRM/Salesforce ecosystem, including in a client-facing consulting role, and hold a relevant certifications.
• End-to-End Solution Expertise: You have a proven track record of success across the entire project lifecycle, from leading pre-sales activities (scoping, estimating, proposals, client presentations) to providing strategic architectural oversight during delivery.
• Deep Salesforce Knowledge: You possess a strong technical command of the Salesforce platform, especially the core Sales, Service, and Experience Clouds. Relevant certifications (like Application or System Architect) are highly desirable.
• Executive Presence & Influence: You are an exceptional communicator with a natural ability to lead executive-level workshops, manage senior stakeholders, and act as a trusted advisor who translates business goals into technical reality.
• Leadership & Collaborative Spirit: You are a natural mentor who is passionate about coaching team members and have experience collaborating with global/offshore delivery teams to drive successful outcomes.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks