Psychology Receptionist
7 hours ago
At PsychologyCare QLD, we're a dedicated team of psychologists committed to supporting the mental health and wellbeing of our clients. We provide evidence-based care in a professional, welcoming, and compassionate environment located in the heart of Mudgeeraba.
We're now seeking a Casual Receptionist with medical administration experience to join our friendly and supportive team.
About the Role
As the first point of contact for our clients, you'll play an essential role in creating a warm and professional experience for everyone who visits our clinic. You'll manage reception duties, coordinate appointments, and assist our psychologists with day-to-day administrative tasks.
Key Responsibilities:
- Greet clients and manage appointment bookings
- Handle phone and email enquiries in a professional and empathetic manner
- Process payments and manage Medicare, private health claims, NDIS and Workcover
- Maintain accurate and confidential client records using our practice management software
- Provide administrative support to psychologists as needed
- Help ensure the clinic runs smoothly and provides a calm, client-focused environment
About You
You're a caring and professional communicator who enjoys being part of a team that makes a difference. You have previous experience in a medical or allied health setting and take pride in your ability to manage tasks with empathy, accuracy, and discretion.
You'll bring:
- Medical or allied health administration experience (essential)
- Excellent communication and interpersonal skills
- Strong computer literacy and familiarity with practice management systems (e.g. Halaxy, Cliniko, or similar)
- High attention to detail and strong organisational skills
- Ability to multitask and remain calm in a busy environment
- Flexibility to cover additional shifts when required
- A compassionate and professional approach to client care
Why Join PsychologyCare QLD?
- Be part of a supportive, caring, and professional team
- Work in a purpose-driven environment that values mental health and wellbeing
- Flexible casual role – 2 days per week, with opportunities for extra shifts
- Convenient location in Mudgeeraba with free parking nearby
- Opportunities for ongoing learning and development
How to Apply
If you're an experienced medical or allied health administrator looking to join a warm, client-focused team, we'd love to hear from you
Please apply via SEEK with your resume and a brief cover letter outlining your experience and availability.
