Customer Banking Specialist

2 days ago

Melbourne, Victoria, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

Do work that matters  

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.  

See yourself in our team 

As the Customer Banking Specialist in our Branch, you'll: 

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice  
  • Support customers with enquiries, maintenance on accounts and process applications for credit products  
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes 
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options  
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture  

We're interested in hearing from people who have  

  • Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality   
  • Excellent communication skills & the ability to articulate financial terms in a clear way  
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do 
  • Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions 
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers  

If this role matches your experience and career goals, apply today 

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 12/09/2025

  • Customer Banking Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time

    Overview Customer Banking Specialist - Hawthorn role at Commonwealth Bank.Join to apply for the role.Please note that rosters are predetermined.Before applying please ensure you are available to cover the following roster:30 hours per week Monday - Friday: 9.30am-4pm Do work that matters As the public face of Comm Bank, the Retail Banking Services (RBS) team...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time

    OverviewCustomer Banking Specialist - Hawthorn role at Commonwealth Bank. Join to apply for the role.Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:30 hours per weekMonday - Friday: 9.30am-4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time

    OverviewCustomer Banking Specialist - Hawthorn role at Commonwealth Bank. Join to apply for the role.Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster:30 hours per weekMonday - Friday: 9.30am-4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team...

  • Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Please note that rosters are predetermined.Before applying, please ensure you are available to cover the following roster : Roster (part time) - 16.5 hours per week Monday 9.00am - 1.00pm Tuesday 9.00am - 1.00pm Thursday 9.00am - 1.00pm Friday 9.00am - 1.30pm Do work that matters As the public face of Comm Bank, the Retail Banking Services (RBS) team...

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 25 hours per week :Monday - 9am-3pmTuesday - 9.30am-4pmWednesday am-4pmThursday am-4pmFriday am-4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...

  • Customer Banking Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 25 hours per week:Monday - 9am-3pmTuesday - 9.30am-4pmWednesday am-4pmThursday am-4pmFriday am-4pmDo work that matters  As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...

  • Customer Banking Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster :Roster (part time hours per weekMonday 9.00am - 1.00pmTuesday 9.00am - 1.00pmThursday 9.00am - 1.00pmFriday 9.00am - 1.30pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless...

  • A Career in Customer Banking

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCareer Full time $50,000 - $70,000

    Customer Banking SpecialistWe're seeking a skilled and dedicated professional to join our Retail Banking Services team. As the Customer Banking Specialist, you'll be responsible for delivering exceptional customer experiences to our valued clients.This is an exciting opportunity to work closely with customers to understand their financial needs, provide...

  • Part Time Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Part time

    Part Time Customer Banking Specialist – North West AreaJoin to apply for upcoming opportunities in our North-West area branches. This is an expression of interest for the Part Time Customer Banking Specialist role in the North-West area. Opportunities are across the schedule listed below; please ensure you can commit to these hours before applying as they...

  • Part Time Customer Banking Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank Part time

    Part Time Customer Banking Specialist – North West AreaJoin to apply for upcoming opportunities in our North-West area branches. This is an expression of interest for the Part Time Customer Banking Specialist role in the North-West area. Opportunities are across the schedule listed below; please ensure you can commit to these hours before applying as they...