Rostering Officer

Kalis Hospitality is a Tasmanian hospitality group dedicated to "exceptional experiences, every time." Guided by our values, Respect, Community, Growth, and Honesty, we support 22 venues (including 6 hotels, 14 bottle shops, 1 café, and 1 production kitchen). You'll be based in Moonah and partner closely with our Operations Manager, Regional Manager, Venue Managers and Bottle shop Managers to keep teams resourced, compliant and guest focused.

The opportunity

Step into a newly defined role with real scope to shape how we roster and manage labour across a large, multi-site portfolio. You'll standardise practices, introduce clear dashboards and cadence reporting, and help leaders make faster, data-driven decisions. Expect variety (venues, bottle shops, café, production kitchen), visibility with senior leadership, and the chance to leave your mark by reducing avoidable overtime, improving coverage, and lifting service consistency.

What we offer

We give our people everything they need to succeed. Join our Tasmanian hospitality community—a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You'll be rewarded for your hard work with benefits that support you throughout your career journey:

• Enjoy the convenience of free parking.
• Cashback at hundreds of stores via our SWAG employee app.
• Employee Perks Program – discounts at various bottle shops, venues and accommodation.
• Access to our Employee Assistance Program (EAP) for you and your immediate family.
• Opportunities to attend networking events, development days, and explore further upskilling

What you'll do

• Plan and publish rosters, weekly, in Employment Hero Payroll (EHP) across 22 venues, 6 hotels, 14 bottle shops, 1 café and 1 production kitchen, aligning staffing to demand (sales, bookings, events, seasonality) and budget.
• Balance coverage across sites, skills, availability, leave and training, coordinating efficient cross site cover without blowing costs.
• Ensure compliance with the Hospitality Industry (General) Award 2020: breaks, span of hours, juniors, overtime triggers, allowances and public holidays; apply rules across rosters, timesheets and payroll.
• Govern time and attendance: monitor roster vs actual daily in EHP, resolving exceptions with managers and payroll before cut off.
• Analyse labour costs: track overtime, penalties and labour % of sales; deliver clear weekly site reports with variances, risks and recommended fixes.
• Forecast and re forecast labour needs by venue and daypart; maintain labour budgets and provide monthly updates.
• Drive continuous improvement by spotting trends (overtime hotspots, under/over staffing, rate changes) and implementing efficiency lifts.
• Partner with leaders, coach venue teams on demand planning, shift design and cost control.

What you'll bring

• Experience in rostering planning and labour cost analysis (hospitality, retail or multi-site operations ideal).
• Sound knowledge of Australian awards/EBAs, Fair Work obligations and payroll cut offs.
• Commercial and data driven mindset with great communication skills to work with multiple managers across sites.
• High attention to detail, data integrity and calm execution during peaks and last-minute changes.
• Comfortable with Employment Hero Payroll or similar rostering and time and attendance systems, and confident using the Microsoft Office suite.

Interested in joining us?

Send your resume in by clicking the 'Apply Now' button on the top right.

**IMPORTANT*** If you miss this step your application will not submit successfully

Please ensure you answer the screening questions as this will give us the information, we need to assess your application

Please note applications will be assessed as received. Applicants must have the right to work in Australia.

For further information contact Ilse (HR Coordinator) by email