Claims Coordinator

• $15,900 Salary packaging $2,650 meal & entertainment allowance
• Corporate Office, Kelvin Grove - Hybrid Work arrangements
• Full Time Permanent position

About the Role
Be part of a values-driven organisation that support and provide claims support towards the success of workers' compensation and injury claims/rehabilitation case management.

Key activities:

• Provide accurate, timely and efficient support to the Senior Claims Advisers with the management of workers' compensation claims.
• May be required to manage an end-to-end claims portfolio from time to time, under the governance of specific guidelines and procedures.
• Interpret relevant legislation and provide advice to claimants and other stakeholders regarding entitlement of workers' compensation.
• Assist Self Insurance with administrative duties required for successful claims management and rehabilitation programs.
• Ensure the claims management data system is maintained in a timely and correct manner and assist in the reporting and analysis of data.
• Develop and maintain effective relationships with internal and external stakeholders to ensure effective and efficient claims management and rehabilitation case management.
• Provide document management support services including filing, shredding, document compilation and mail outs.
• Undertake other duties and tasks as required.

Qualifications and Experience:

• End-to-end claims and rehabilitation case management experience.
• Ability to deliver high quality administrative and support services in a customer focused environment.
• Strong time management skills.
• Demonstrated communication and interpersonal skills with an ability to build constructive and effective relationships to negotiate with and influence internal and external stakeholders.
• Proven ability in Microsoft Office (Excel, Word, Visio, PowerPoint).

In addition, we offer:

• Competitive base salary $15,900 Salary packaging $2,650 meal and entertainment allowance
• Health Insurance discounts with Medibank
• Discount on selected car dealerships
• Fitness Passport Program
• Generous Employee referral program
• Free Flu Vaccinations
• Employee Assistance Program
• Travel and Flight benefits

Why work for Bolton Clarke?
Bolton Clarke is Australia's largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

How to Apply
To join our diverse, purpose driven organisation that offers rewarding professional development opportunities, please apply below with a resume and cover letter.

Applicants must obtain Federal Police Clearance or willingness to obtain, along with this season's flu vaccination and provide Covid-19 vaccination evidence.

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