Customer Banking Specialist

2 weeks ago

Toowoomba, Queensland, Australia Commonwealth Bank Full time

Please note

  • 12month contract opportunity
  • Monday – 9.00am to 4.30pm
  • Tuesday – 8.30am to 4.30pm
  • Friday – 9.30am to 4.15pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

See yourself in our team

As the Customer Banking Specialist in our Clifford Gardens Branch you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

  • Support customers with enquiries, maintenance on accounts and process applications for credit products

  • Complete Financial Health Checks to assess customers' financial needs and identify any changes

  • Educate and demonstrate of our in-branch technology and digital banking options to customers

  • Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We're interested in hearing from people who have

  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality

  • Excellent communication skills & the ability to articulate financial terms in a clear way

  • The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do

  • Ability to work in retail environment that's busy and commercially driven

  • A genuine interest in building a career with CommBank

With us, you'll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

  • Banking Consultant

    2 weeks ago

    Toowoomba, Queensland, Australia ANZ Banking Group Limited Full time

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you'll play a key role in helping to providing customers with a seamless banking experience, through meeting...

  • Banking Consultant

    2 weeks ago

    Toowoomba, Queensland, Australia ANZ Full time

    Req ID: 105986Department: AR Branch NetworkDivision: Australia RetailLocation: ToowoombaAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant in our Retail Banking, you'll play a key role in...

  • Customer Advisor, Leave

    2 weeks ago

    Toowoomba, Queensland, Australia NAB Full time

    Branch Customer Advisor, Leave & Relief – Banking – MillmerranAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above...

  • Senior Relationship Manager

    1 week ago

    Toowoomba, Queensland, Australia Westpac Group Full time

    DescriptionCreate your best future and join Westpac as a Senior Relationship Manager. What's the role?As a Senior Relationship Manager based in Toowoomba, QLD, you will play an important role in managing a high growth portfolio, with a cashflow lending focus. Working closely with internal stakeholders, you will also have the opportunity to grow your...

  • Customer Success Specialist

    2 weeks ago

    Toowoomba, Queensland, Australia National Grower Register Pty Ltd Full time

    About UsSince 2002, National Grower Register (NGR), has played a key role in transforming the Australian Grains Industry by streamlining processes, through its innovated online myNGR platform (myNGR). Over the years, NGR has effectively adapted to evolving information requirements, changing market conditions and regulatory obligations, while maintaining a...

  • Small Business Specialist, Clifford Gardens

    2 weeks ago

    Toowoomba, Queensland, Australia Optus Full time

    Small Business Specialist, Clifford GardensDate: 27 Oct 2025Location: Toowoomba, AustraliaCompany: Singtel GroupOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.We're on the lookout for an experienced Small Business Specialist to join our team...

  • Member Experience Officer

    4 days ago

    Toowoomba, Queensland, Australia Heritage and People's Choice Full time

    About the RoleAs a Member Experience Officer at Heritage Bank, you'll be the welcoming face our members look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.We have a part-time (66.5 hours per fortnight) opportunity at our Heritage Bank Kmart (Toowoomba...

  • Member Experience Officer

    2 weeks ago

    Toowoomba, Queensland, Australia Heritage and People's Choice Full time

    About the role:Working with us at Heritage Bank as a Member Experience Officer, you will be the face of our business for our members and will be responsible for delivering consistent high quality customer service.We have part-time roles (consisting of 66.5 hours per fortnight) that will be based at one of our Heritage Bank, Toowoomba Region...

  • Home Lending Executive

    2 weeks ago

    Toowoomba, Queensland, Australia Heritage and People's Choice Full time

    An exciting opportunity has arisen for an experienced, top-performing home lender to take the next step as a Home Lending Executive. This is a full-time, permanent position offering strong autonomy, flexibility, and growth potential.About the RoleThis is a highly autonomous role suited to a self-driven professional with a passion for generating their own...

  • Medical Receptionist

    4 days ago

    Toowoomba, Queensland, Australia Darling Downs Respiratory & Sleep Clinic Full time

    Darling Downs Respiratory & Sleep Clinic is a private specialist practice in Toowoomba, seeking a full time highly motivated Medical Receptionist to join our team. This exciting opportunity to join our team is focused on providing exceptional customer service while assisting in the smooth running of the practice. Applicants must have experience in medical...