Tab Operater

1 week ago

Melbourne, Victoria, Australia Roxburgh Park Hotel Full time $60,000 - $80,000 per year

About the role

We are seeking a friendly and attentive Tab Operator to join our team at the Roxburgh Park Hotel in Coolaroo, Victoria. As a casual Tab Operator, you will be responsible for providing an exceptional gaming experience to our valued customers. This is an important customer-facing role that is crucial to the success of our hotel's gaming operations.

What you'll be doing

  • Welcoming and assisting customers in the TAB area with professionalism and a positive attitude
  • Accurately processing customer transactions, such as cash handling, payouts, and account balance inquiries
  • Maintaining a clean and organised tab area, ensuring all equipment is functioning properly
  • Adhering to all relevant gaming regulations and hotel policies to ensure a safe and compliant environment
  • Providing exceptional customer service and resolving any customer inquiries or concerns in a timely and effective manner
  • Assisting with the set-up and close-down of the Tab area as required

What we're looking for

  • Proven experience in a customer service or gaming-related role, preferably within the hospitality industry
  • Strong customer service skills, with the ability to provide a warm and friendly experience to all customers
  • Excellent cash handling and mathematical skills, with a keen eye for detail
  • Familiarity with gaming regulations and procedures, with the ability to follow established protocols
  • Flexible and adaptable, with the ability to work a variety of shifts, including weekends and public holidays

What we offer

At the Roxburgh Park Hotel, we value our employees and strive to create a positive and supportive work environment. As a casual Tab Operator, you will have the opportunity to:

  • Enjoy a competitive hourly rate
  • Receive ongoing training and development opportunities to enhance your skills
  • Be part of a friendly and inclusive team that values collaboration and teamwork
  • Access a range of employee benefits, including staff discounts and the ability to earn bonus incentives

About us

The Roxburgh Park Hotel is a well-established and respected hotel in the heart of Coolaroo, Victoria. With a strong focus on providing exceptional customer service and a welcoming atmosphere, we are committed to being a leader in the local hospitality and gaming industry. Join our team and be a part of our success story.

Apply now for this exciting opportunity to become our next Tab Operator