Systems Engineer

4 days ago

Toowoomba, Queensland, Australia Digit IT Full time $60,000 - $80,000 per year

About Digit IT

Digit IT provides fast, reliable and proactive IT Support for Business.

Established in 2007, we have a proven track record of supporting clients with users in a range of industries across Queensland and New South Wales including clients in the government, medical, finance, legal, education and construction sectors.

Your Role

Digit IT is looking for an experienced Systems Engineer to join our growing team.

Based in Toowoomba, you will play a key role in delivering our key service offerings: IT Support, IT Projects, Cybersecurity, Managed IT Services, Cloud Services and Business Connectivity.

This intermediate-level role is perfect for someone with solid Level 1–2 support experience and a passion for customer service.

Your Responsibilities

  • Deliver onsite and remote Level 1–2 technical support
  • Monitor and maintain networks, servers and client devices
  • Log and resolve tickets in our management system
  • Create and maintain client documentation
  • Visit clients for support, installations, and project delivery

Your Skills and Experience

  • Excellent communication skills – verbal, written and listening
  • Logical and methodical troubleshooting approach
  • Strong knowledge of Windows servers
  • Experience with Office 365 and Azure
  • Knowledge of virtualisation technologies (Hyper-V, VMWare)
  • Knowledge or networks (LAN, WAN, VPN and VLAN)
  • Backup and recovery (Datto, VEEAM, Acronis & StorageCraft)
  • VOIP Telephony, 3CX systems
  • Attention to detail and clear, accurate and concise documentation
  • A valid driver's license
  • Ability to build and maintain effective relationships

Perks & Benefits

  • $60K - $80K + super per annum
  • Laptop and mobile phone
  • Tailored individual career development plans
  • Study leave, training and exam fees
  • Free CBD parking, great facilities, regular social events and great team culture
  • Birthday Leave – who wants to work on their Birthday?

Join Our Team

We'd love to hear from you. Send your cover letter and resume to and take the next step in your IT career with Digit IT.

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