Senior Customer Success Account Manager
2 days ago
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft Be ready to make impact This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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Senior Customer Success Account Manager
10 hours ago
Melbourne, Victoria, Australia Microsoft Full time $120,000 - $150,000 per yearSenior Customer Success Account Manager - MelbourneMelbourne, Victoria, AustraliaDate postedSep 24, 2025Job number1880778Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionCustomer SuccessDisciplineCustomer Success Account MgmtEmployment typeFull-TimeOverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a...
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Senior Customer Success Management
10 hours ago
Melbourne, Victoria, Australia Amadeus Full time $80,000 - $120,000 per yearJob TitleSenior Customer Success Management (CSM) Specialist - AirportsSummaryTheSenior Customer Success Management (CSM) Specialist - Airportsis responsible for guiding one or more medium to large customers in maximizing the value of Amadeus solutions, enhancing their return on investment and business outcomes.This role brings expertise to support customer...
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Senior Customer Success Management
15 hours ago
Melbourne, Victoria, Australia Amadeus Full time $60,000 - $180,000 per yearJob TitleSenior Customer Success Management (CSM) Specialist - AirportsSummary:The Senior Customer Success Management (CSM) Specialist - Airports is responsible for guiding one or more medium to large customers in maximizing the value of Amadeus solutions, enhancing their return on investment and business outcomes.This role brings expertise to support...
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Senior Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Auror Full time $100,000 - $120,000 per yearAbout AurorAt Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day.Founded in New Zealand 11 years ago, we're working with some of the best and largest retailers...
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Senior Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Auror Full time $100,000 - $120,000 per yearAbout Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day.Founded in New Zealand 11 years ago, we're working with some of the best and largest...
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Senior Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Auror Full time $100,000 - $120,000 per yearDescription About Auror At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 11 years ago, we're working with some of the best...
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Customer Success Account Management
10 hours ago
Melbourne, Victoria, Australia Microsoft Full time $120,000 - $140,000 per yearMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...
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Customer Success Account Management
2 days ago
Melbourne, Victoria, Australia Microsoft Full time $120,000 - $150,000 per yearMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...
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Customer Success Manager
3 days ago
Melbourne, Victoria, Australia Firmable Full time $80,000 - $120,000 per yearCustomer Success Manager Auckland, New Zealand (Hybrid) Firmable is Australia's definitive B2B database that helps businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. We're a start-up with strong investor backing and are busy building out a team of smart, innovative, and...
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Customer Success Manager
6 days ago
Melbourne, Victoria, Australia dotdigital Full time $80,000 - $120,000 per yearAbout UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...
