Senior Customer Success Account Manager
2 weeks ago
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft Be ready to make impact This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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Senior Customer Success Account Manager
2 weeks ago
Melbourne, Victoria, Australia Microsoft Full time $120,000 - $150,000 per yearSenior Customer Success Account Manager - MelbourneMelbourne, Victoria, AustraliaDate postedSep 24, 2025Job number1880778Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionCustomer SuccessDisciplineCustomer Success Account MgmtEmployment typeFull-TimeOverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a...
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Customer Success Account Management
1 week ago
Melbourne, Victoria, Australia Microsoft Full time $80,000 - $120,000 per yearOverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...
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Senior Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Relativity Full time $120,000 - $140,000 per yearPosting TypeRemoteJob OverviewThe Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on the customer's individual requirements and segment best practices. The team works with Sales to understand account health and to identify any...
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Senior Customer Success Management
2 weeks ago
Melbourne, Victoria, Australia Amadeus Full time $80,000 - $120,000 per yearJob TitleSenior Customer Success Management (CSM) Specialist - AirportsSummaryTheSenior Customer Success Management (CSM) Specialist - Airportsis responsible for guiding one or more medium to large customers in maximizing the value of Amadeus solutions, enhancing their return on investment and business outcomes.This role brings expertise to support customer...
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Senior Customer Success Management
2 weeks ago
Melbourne, Victoria, Australia Amadeus Full time $60,000 - $180,000 per yearJob TitleSenior Customer Success Management (CSM) Specialist - AirportsSummary:The Senior Customer Success Management (CSM) Specialist - Airports is responsible for guiding one or more medium to large customers in maximizing the value of Amadeus solutions, enhancing their return on investment and business outcomes.This role brings expertise to support...
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Senior Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia Auror Full timeAbout AurorAt Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime. We're using technology for good. We're embracing the potential of AI to supercharge our impact and encourage curiosity about how AI can elevate work across roles.The RoleOur Senior Customer Success Managers are experienced and strategic individual...
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Senior Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia Auror Full timeAbout AurorAt Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime. We're using technology for good. We're embracing the potential of AI to supercharge our impact and encourage curiosity about how AI can elevate work across roles.The RoleOur Senior Customer Success Managers are experienced and strategic individual...
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Senior Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia Genesys Full timeOverview Senior Customer Success Manager at Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized...
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Senior Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia Genesys Full timeOverviewSenior Customer Success Manager at GenesysGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized...
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Senior Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia Genesys Full timeOverviewSenior Customer Success Manager at GenesysGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized...
