Support Worker

2 days ago

Yagoona, New South Wales, Australia CareVolve Full time $59,000 - $77,000 per year

Job title: Full-Time Support Worker (CareVolve)

Job purpose

Provide high-quality, person‑centred support to adults with learning disabilities, autism, mental health needs or other support requirements so they can live as independently, safely and actively in their community as possible.

Day-to-day overview

  • Deliver practical assistance with daily living tasks: personal care, meal preparation, shopping, household chores and maintaining a safe living environment.
  • Support with health needs within agreed guidance: medication prompts/admin (if trained), attending appointments, and monitoring wellbeing.
  • Enable community involvement: accompany and encourage participation in education, work, social groups, volunteering and leisure activities.
  • Build trusting relationships: listen to and advocate for service users' choices, dignity and independence.
  • Follow, contribute to and review personalised support plans and risk assessments; record daily notes and incident reports accurately and promptly.
  • Work collaboratively with families, carers and multi‑disciplinary teams, attending meetings and communicating any changes in needs.
  • Implement positive behaviour support techniques and safeguarding procedures; respond calmly during crises and escalate appropriately.
  • Attend mandatory training, supervisions and team meetings; take part in continuous professional development.

Reporting & working arrangements

  • Reports to: Team Leader / Service Manager.
  • Work pattern: full‑time shift rota (may include mornings, evenings, and occasional weekends/holidays).
  • Travel: local travel between service users' homes and community activities; mileage reimbursement where applicable.

Essential qualifications & checks

  • Right to work in Australia and willingness to complete a criminal record check.
  • Basic literacy and record‑keeping skills; good communicative ability.
  • Willingness to undertake required training (e.g., First Aid, Medication Awareness, Positive Behaviour Support.

Key skills & personal qualities

  • Empathy, patience, respect and strong interpersonal skills.
  • Ability to promote independence and person‑centred choice.
  • Reliable, flexible and able to work both independently and as part of a team.
  • Observant, organised and able to follow plans, policies and safeguarding procedures.
  • Physical ability to assist with mobility and daily tasks when needed.

Outcomes & performance indicators

  • Positive feedback from service users and families.
  • Accurate, timely records and compliance with care plans and safeguarding requirements.
  • Successful support of service users to meet agreed goals (independence, community engagement, health outcomes).
  • Low rate of preventable incidents and effective risk management.

What we offer (summary)

  • Induction and ongoing training, supervision and career progression opportunities.
  • Competitive pay, and travel/mileage reimbursement where applicable.
  • A supportive team and values-driven work environment focused on dignity and inclusion.

Job Type: Full-time

Pay: $26.30 – $37.73 per hour

Expected hours: No more than 38 per week

Benefits:

  • Travel reimbursement

Work Location: In person

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