Retail / Restaurant Manager

4 days ago

Upper Coomera, Queensland, Australia Guzman y Gomez Mexican Kitchen Full time $90,000 - $120,000 per year

Company Description
At Guzman y Gomez (GYG), we're passionate about bringing authentic Mexican flavours to life and believe in the power of food to unite people.

Job Description
We are seeking a driven and dynamic
Retail Manager
to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG's commitment to quality and authenticity.

Key Responsibilities

  • Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently.
  • Ensure that menu items are prepared and delivered in accordance with GYG's food recipe and cooking guides.
  • Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time.
  • Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals.
  • Arranging the ordering and purchasing of goods and ingredients according to budget.
  • Takes full ownership of the P&L including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management.
  • Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer's guidelines.
  • Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
  • Maintain restaurant security to protect people and assets including updating of security codes and key logs.
  • Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers.
  • Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
  • Opportunities exist at our Yatala and Pimpama locations.

Why Join GYG?

  • Flexible rosters and employment stability - talk to us about what work life balance means to you
  • Opportunities for advancing your leadership abilities – level up to Area Management and beyond
  • A comprehensive training program and support to set you up for success
  • Heavily discounted GYG meal

Qualifications
Skills & Experience:

  • A minimum of Diploma qualification
  • At least two years of experience as a store manager in a retail setting
  • Strong financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L management strategies
  • Previous success in meeting and exceeding KPI's in a managerial role
  • Proven track record of delivering outstanding customer service and enhancing the overall guest experience
  • Exceptional interpersonal and communication skills

Additional Information

Benefits

  • Employee discount
  • Free drinks
  • Free food
  • Salary packaging
  • Travel reimbursement

Schedule

  • Rotating roster
  • Shift work
  • Weekend availability

Education

  • Diploma (Preferred)

Experience

  • Hospitality: 2 years (Required)

Licence/Certification

  • Driver Licence (Required)

Work Authorisation

  • Australia (Required)

Work Location: In person

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