Marine Service Coordinator

5 days ago

North Fremantle WA, Australia Motoryachts Australasia Full time $70,000 - $80,000 per year

About Us Motoryachts Australasia is a member of the DCH Marine Group. We are a highly specialised professional international luxury yacht brokerage, marine pleasure craft dealer, builder and service centre. As a business we have the capability to offer a full service from build, sale, ongoing service, technical and sales support and brokerage.

We are looking for a reliable, highly organised and proactive individual who has the ability to stay calm, prioritise and multi task like a boss. You will require the ability to build a report not only with our small team but with our high end clients, and provide a professional service from inception to completion. Strong communication skills are essential for the success of this role.

*This is a new role and start date can be worked around the right candidates availability.

*Monday to Friday 7am pm (38-40hrs a week)

*Located North Fremantle at the lovely North Port marina.

*Company car provided

About the Role

  • Scheduling and coordinating services and maintenance with our Lead Marine Technician
  • Ensuring parts, resources, and job details are ready ahead of time
  • Updating and resourcing a preferred supplier base
  • Identifying and actioning process improvements
  • Building relationships with your team, suppliers and our clients
  • Representing the Company professionally
  • Implementing, updating and maintaining a maintenance IT platform
  • Being the key contact for customers to provide updates, manage escalations and provide a comprehensive service experience
  • Service reminders and updates to our client base
  • Providing correct "job cards" for invoicing to Accounts.
  • Stocktake
  • Maintain an asset register and vehicle and trailer registrations
  • Liaise with contractors and suppliers
  • Organize outside services
  • Organising vessel pre-delivery inspections, and cosmetic maintenance
  • Arranging North Port bookings for boat lifts etc.
  • ADHOC duties to assist with the smooth operation of the Company

About You

  • Proven planning and scheduling experience in a similar role
  • Marine and boating experience advantageous
  • Calm, considerate, & conscientious
  • Resilient & reliable
  • Administration, coordination, and IT/maintenance software abilities
  • Proven ability to manage competing priorities within a service environment
  • Strong communication, organisational, and problem-solving skills
  • Confidence in supporting day-to-day operations and ensuring smooth workflows
  • Clean and valid WA drivers license
  • Proactive, motivated and solutions focused
  • A champion for safe working practices

Job Type: Full-time

Pay: $75,000.00 – $80,000.00 per year

Benefits:

  • Company car

Work Location: In person

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