Reception Supervisor

Your Body Hub is a growing allied health clinic, and we are seeking a motivated and experienced Reception Supervisor to oversee our front desk operations and support our clinical team.

This part-time role (minimum 20 hours per week, including evenings and weekends) is a hands-on position where you will lead by example in delivering exceptional client service, while also supporting the Practice Manager with the smooth running of reception and administration tasks.

Key Responsibilities:

• Oversee day-to-day reception operations and provide guidance to the front desk team
• Act as the first point of contact for clients, ensuring a welcoming and professional experience
• Appointment scheduling and diary management for practitioners
• Processing client payments, including TyroHealth, Care Plans, DVA & TAC
• Assist with stock control and ordering where required
• Support social media coordination and client communications
• Maintain cleanliness and presentation of general clinic areas
• Prepare towels and amenities to ensure the clinic remains professional and welcoming
• Report directly to the Practice Manager and assist with implementing clinic procedures

What We're Looking For:

The successful candidate will demonstrate:

• Previous reception/administration experience, ideally within an allied health clinic
• Strong leadership and communication skills – both written and verbal
• Excellent organisational and time-management abilities
• Confidence in problem-solving and decision-making
• High attention to detail and accuracy
• A client-focused and professional approach
• Ability to work independently and as part of a team

Why Join Us?

At Your Body Hub, you'll have the opportunity to contribute meaningfully to the client experience and the daily operations of a supportive, growing allied health clinic. Reporting to the Practice Manager, you'll be encouraged to take initiative, work collaboratively, and bring professionalism and positivity to your role.

Job Type: Part-time

Pay: $30.00 – $32.00 per hour

Expected hours: No less than 20 per week

Benefits:

• Employee discount

Application Question(s):

• Are you available to work evenings and weekends?

Experience:

• Medical receptionist: 5 years (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person