Head of Software Engineering

About CTM

Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world.  Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.

CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world

Position Overview

The Head of Software Engineering & Solution Architecture plays a critical leadership role in shaping and implementing CTM's strategic technology vision. Reporting directly to the CTO APAC, you will lead engineering and architecture functions to ensure the delivery of robust, scalable, and innovative technology solutions. You will drive alignment with global engineering standards and collaborate closely with regional technology peers and the Global Chief Engineering Officer to embed best-in-class architectural practices and development methodologies. 

Responsibilities and Duties

Technology Strategy & Solution Architecture

• Define and deliver the strategic architectural vision, ensuring robust and scalable solutions across CTM's technology ecosystem, including Tramada Tech Stack (.NET, Java, React, Cloud-native technologies, Kubernetes).
• Leverage modern technologies and architectures, including microservices, API-first approaches, event-driven systems, and cloud platforms (Azure, AWS, GCP).
• Apply expertise in AI and Machine Learning (ML) to design innovative, data-driven solutions to enhance client and traveller experiences.
• Work closely with global peers, including the Global Chief Engineering Officer, to implement global technology standards, architectural patterns, and engineering best practices.
• Lead the enablement and continuous evolution of Engineering capabilities across the organisation. Ensure engineering teams are aligned with the broader enterprise architecture, security, and governance frameworks while maintaining agility and responsiveness to business needs.

Software Engineering Leadership

• Lead software development teams, driving best practices across SDLC, Agile methodologies, and DevOps.
• Ensure high standards of code quality, automation, security, and maintainability across development teams.
• Foster a strong culture of innovation, continuous improvement, and learning to deliver scalable, secure, and efficient solutions.
• Identify system, infrastructure and project inter-dependencies and balance competing demands to ensure project deliverables are achieved
• Provide architectural expertise, direction, and assistance to Team Leads and Senior Software Developers
• Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities
• Provide input to the strategic direction of technology investments to assist in the development of the enterprise architecture and maximise the return on technology investment
• Within the agreed enterprise architecture, define and design technology solutions to assist the business in meeting its business objectives

Global Collaboration & Alignment

• Collaborate closely with global and regional technology leaders to drive alignment and implement global standards, ensuring consistent architecture and engineering practices.
• Actively participate in global architecture forums, influencing global technology decisions and contributing regional insights.
• Maintain alignment with CTM's global technology roadmap and strategic business objectives.
• Champion modern engineering practices including DevOps, CI/CD, cloud-native development, and platform engineering.

Talent Development & Team Management

• Lead, mentor, and manage teams of technical leads, software engineers, solution architects, and QAs
• Developing capability by building an internal talent pipeline to succession people within the business to ensure knowledge transfer and avoid single point sensitivity whilst growing our deliverable capacity
• Communicating to the team on a regular basis via meetings, briefings and written correspondence: business goals and priorities to ensure that the team is aware of the broader business direction and targets
• Providing regular feedback to the team on their performance in an honest and transparent manner so that they understand business expectations and their role in the team, and managing underperformance in line with procedural fairness and internal policy
• Recruit, mentor, and retain top engineering and architectural talent.
• Provide clear direction, regular feedback, and opportunities for professional growth.
• Cultivate a positive, inclusive, and high-performance culture within engineering and architecture teams.

Delivery, Execution & Stakeholder Management

• Ensure timely, high-quality delivery of technology initiatives aligned with business priorities.
• Clearly communicate architectural decisions, solution designs, and delivery timelines to key stakeholders, fostering transparency and trust.
• Actively manage project risks and interdependencies across multiple technology teams and projects.
• Drive roadmap alignment, unblock teams, and ensure engineering is a key player in business success.
• Oversee the successful delivery of all engineering outputs, including core platforms, digital assets, APIs, data pipelines, and infrastructure automation. Drive quality, performance, and efficiency in solution delivery.
• Own the engineering delivery rhythm: from quarterly OKRs to weekly tactical execution.

Education and Experience

·       Minimum of 10+ years' experience leading software engineering and solution architecture teams, preferably in complex enterprise or travel technology environments.

·       Extensive technical expertise in multiple technologies including Java/J2EE, .NET, React, RESTful APIs, microservices, Kubernetes, and cloud technologies.

·       Proven experience in leveraging modern AI and ML techniques to architect innovative, scalable, and intelligent solutions.

·       Deep understanding of modern software architecture patterns, agile methodologies, CI/CD practices, and security principles.

Knowledge, Skills and Abilities

·       Strong ability to influence and collaborate with global stakeholders and peers, effectively embedding global technology standards.

·       Exceptional communication, stakeholder management, and interpersonal skills.

Why CTM?

CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.

As a global organization CTM offers a range of employee benefits that you can access, including;  

• Travel discounts
• Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
• Training and Development opportunities
• Annual Volunteer Day
• x2 Wellness/Chillout Days
• Blended work arrangements with hybrid WFH flexibility
• 2 Weeks extra leave - Purchase Leave

CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.