IEA Job Coach

2 weeks ago

Tenterfield Municipality, Australia BEST Employment Ltd Full time $60,000 - $80,000 per year

Why work for BEST?

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements. In addition to Above Award wages, we provide our valued employees with additional employee benefits including: 

  • Optional flexitime arrangements (full-time employees)
  • Optional 9-day fortnight arrangements (full-time employees)
  • Learning and development opportunities, including optional traineeship arrangements
  • Anniversary Leave
  • Birthday Leave
  • Option to purchase additional leave
  • Discounts on gift cards and other purchases
  • Employee Wellbeing Program; and
  • Employee Assistance Program

About the role:This is a permanent, full-time position (Monday to Friday, 38 hours per week) based at our Tenterfield site. Part-time hours may be considered for the right candidate.

Reporting to the Area Manager, the IEA Job Coach works to deliver high quality, tailored and supportive case management to Participants living with disabilities. The IEA Job Coach will provide exceptional customer service and complete a range of operational tasks to support their caseload. The IEA Job Coach will liaise with relevant internal and external stakeholders to support the progression of their Participants, and to ensure achievement of contract delivery and Key Performance Indicators (KPIs). Key areas and objectives for this role are:

  • Deliver empathetic, high-quality customer service to individuals from diverse and disadvantaged backgrounds.
  • Manage and mentor a caseload of Participants, supporting their progression through tailored plans and goal setting.
  • Build strong relationships with employers and community stakeholders to create placement and support opportunities.
  • Coordinate activities and referrals aligned with Participants goals, including training, education, and non-vocational support.
  • Provide personalised post-placement support to Participants and employers, ensuring sustainable outcomes.
  • Maintain accurate records and ensure compliance with BEST and departmental guidelines, policies, and privacy principles.
  • Commit to continuous improvement and professional development, contributing to a safe and high-performing workplace.

About you:

  • You're a self-motivated and resilient individual with a positive attitude and strong people skills.
  • You're passionate about helping others achieve their goals and thrive in a community-focused role.
  • Previous experience in customer service, administration, or client support is valued but not essential.
  • Class C Driver's Licence.
  • Clear National Criminal History Check.
  • Working with Children Check (or willingness to obtain).

How to apply:Click "Apply Now" and follow the instructions to upload your current resume.

You are welcome here. At BEST, we are committed to creating a diverse and inclusive workplace that proudly welcomes people from all backgrounds, including people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community, and Indigenous Australians to our team. 

We are happy to adjust our recruitment process to support accessibility needs. If you require any reasonable adjustments or accommodations, please let us know via email to

For further information or to have a confidential discussion regarding this role with BEST, please contact:

Emilly Page (HR Advisor) -

  • Maintenance Supervisor

    4 days ago

    Tenterfield Municipality, Australia SEE Group Full time $90,000 - $120,000 per year

    The SEE WaySEE Group is a family-built company with over 35 years of experience in delivering excellence across civil construction, mining, and infrastructure. At SEE Group, we don't just build projects—we build careers.Be part of a down-to-earth, supportive team that values diversity and inclusionBenefit from career growth and tailored development...

  • Store Manager

    4 days ago

    Penrith Municipality, Australia Stateside Sports Full time $90,000 - $120,000 per year

    We're Hiring: Store Manager – PenrithAt Stateside Sports, our in-store experience is next-level – think big-brand headwear walls, premium streetwear collections, and a bold atmosphere you won't find anywhere else. We're powered by energy, culture, and hustle – and if that speaks to you, you're already one of us.We're on the lookout for a dynamic and...

  • Retail Store Manager

    6 days ago

    Penrith Municipality, Australia Dotti Full time $60,000 - $100,000 per year

    About the Role:Join the Dotti team asStore Manager at our PENRITHstore We're on the lookout for a fun and fashion-savvy leader who's all about creating a playful, customer-focused atmosphere while hitting sales targets. If you're motivated by fashion, driven by results and passionate about leading your team to success, this is the role for youThis is a FULL...

  • Store Manager

    2 weeks ago

    Penrith Municipality, Australia AG LEGO® Certified Stores Full time $90,000 - $120,000 per year

    We are looking for an energetic and passionate Store Manager to join our Team at General Pants - PenrithWe believe in a world with no boundaries, where you can explore your style and what you're capable of. Delving into style, music and art, our team of culturally connected leaders, buyers and creatives drive the latest trends and conversations. We exist to...

  • Casual Group Fitness Instructor

    6 days ago

    Municipality of Strathfield, Australia Function PCP Full time $40,000 - $120,000 per year

    Now Hiring –Casual Group Fitness Instructor(Perfect for Uni Students)Location: Function PCP StrathfieldJob Type: CasualAre you a university student studying physiotherapy, exercise science, or a fitness-related degree and looking to gain real-world experience in a supportive and energetic environment? We're on the lookout for a group fitness instructor to...

  • Home & Investment Lending Associate - Penrith NSW, 12 mth secondment

    2 weeks ago

    Penrith Municipality, Australia ANZ Banking group Full time $60,000 - $120,000 per year

    Company description: ANZ Banking Group LimitedJob description: About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleRole type: 12-month secondmentRole location: ANZ Penrith Branch: Penrith Centre, Shop 2A, 504/432...

  • Graduate Speech Pathologist

    2 weeks ago

    Penrith Municipality, Australia Everyday Independence Full time $80,000 - $120,000 per year

    Don't miss your chance, secure your spot now for our mega February 2026 graduate intake  Job title –Graduate Speech Pathologist Location - PenrithEmployment Type -Full time or Part time (4 days per week)Salary- $86,341.21 per annum (inclusive of annual leave loading and superannuation)Vehicle options + tech + bonuses + career coachingStep into a career...

  • Customer Experience Team Leader

    15 hours ago

    Penrith Municipality, Australia Penrith City Council Full time $92,765 - $123,000 per year

    Customer Experience Team LeaderJob no: 495306Work type: Permanent Full TimeLocation: PenrithCategories: Call Centre & Customer ServiceSalary: $92,765.00 per annum, Plus 12% SuperannuationAbout the roleAre you ready to lead a vibrant, fun, and high-performing team dedicated to top-notch customer service? In the Penrith Council Customer Experience team, we're...

  • Key Worker

    2 weeks ago

    Penrith Municipality, Australia Everyday Independence Full time $60,000 - $80,000 per year

    Forge an alternative career path as a Key Worker within our early childhood teamBe a game-changer for children with disabilities and their familiesAttractive base salary + super + PD + phone/laptop + vehicle options + bonusJob title - Key WorkerLocation - PenrithEmployment Type - Full time or Part time (4 days per week) About Everyday IndependenceWith over...

  • Business Traineeships – Orange NSW

    2 weeks ago

    Blue Mountains Municipality, Australia Thomas McWilliam Full time $45,000 - $60,000 per year

    Business Traineeships – Orange NSWIn partnership with a respected local organisation, Thomas McWilliam is excited to be recruiting for multiple Business Traineeships in Orange NSW.Successful candidates will complete a Certificate III in Business over a 12-month period, whilst gaining hands-on experience and mentorship from skilled professionals.  The...