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APAC Facilities Manager
3 weeks ago
Overview
As the APAC Facilities Manager you will own Susquehanna's APAC workplace portfolio across multiple dispersed leaseholds (offices and data centres). You will lead vendor, lease and landlord relationship management, drive contract negotiations and service performance, and ensure an excellent front-of-house and office facilities experience. The role partners closely with APAC Business and Technology teams and the Global Facilities teams, with regular cross-border collaboration and travel.
What you'll do
Portfolio & lease management
- Manage end-to-end lease lifecycle across APAC (key dates, options, renewals, expansions/contractions, make-goods) and cultivate strong landlord relationships.
- Maintain a proactive lease calendar and partner with Legal/Finance on commercial terms and compliance.
Vendor strategy & contract performance
- Own vendor selection, RFPs, negotiations and renewals across soft and hard services; set SLAs/KPIs and run quarterly business reviews.
- Drive cost, quality and risk outcomes; consolidate and optimise the vendor panel where appropriate.
Workplace operations & front of house
- Set and uphold FOH standards (reception, visitor management, mailroom, meeting rooms,) to deliver a premium employee and guest office experience.
- Oversee space planning and day-to-day office facilities services.
Projects & change
- Plan and deliver fit-outs, refurbishments and infrastructure upgrades, engaging designers, architects and engineers.
- Ensure scope, budget and schedule control; coordinate works inside, and outside normal business hours as needed.
Technical oversight
- Lead and develop the Technical Facilities Manager who supervises critical MEP/HVAC/electrical systems, data-centre maintenance, preventive/remedial works and contractor performance.
- Ensure issues are identified early, resolved safely and documented to standard.
Risk, WHS/EHS & continuity
- Ensure statutory compliance across jurisdictions (WHS/EHS, fire safety, permits) and maintain accurate records and method statements.
- Partner with Technology on facilities aspects of BCP/DR; manage incidents and after-hours change windows.
Financials & reporting
- Own OPEX/CAPEX budgeting, forecasting and invoice accuracy; deliver savings and efficiency initiatives.
- Provide clear portfolio reporting to regional and global stakeholders.
Collaboration & travel
- Work cross-geographically with multiple teams; travel regularly to APAC sites to lead projects, audits and vendor reviews.
What we're looking for
- 10+ years' multi-site facilities/workplace management experience across APAC, including lease and vendor ownership.
- Experience in financial services or other high-availability, fast-paced environments.
- Proven commercial acumen and negotiation capability on leases and service contracts.
- People leadership experience (direct reports and third-party providers); strong stakeholder management and communication skills.
- Hands-on project management of fit-outs and workplace changes; formal PM certification (e.g., PMP/PRINCE2) is a plus.
- Working knowledge of building services and data-centre environments—able to lead a technical report without needing to be a hands-on engineer.
- Solid grasp of WHS/EHS and regulatory requirements across APAC markets.
- Comfortable with after-hours work for change windows and regular regional travel.
- Proficiency with CAFM/IWMS and MS Office; AutoCAD exposure helpful but not essential.
What's in it for you
- Our flat hierarchy enables you to drive meaningful impact, by leveraging your expertise and taking ownership.
- Private healthcare and gym allowances, plus wellness initiatives.
- Additional leave entitlements including marriage leave and 2 bonus days annually.
- Fully stocked kitchen, with daily breakfast and lunch.
- Regular social, sporting and community events including annual poker tournament.
- Matched donations and corporate discounts.
- Explore our benefits and culture: link
About Susquehanna
What we do
Susquehanna's deep integration of trading, technology and quant research makes us experts in trading essentially all listed financial products and asset classes, with a focus on derivatives. We handle millions of trading transactions around the world every day as both a market maker and market taker. Our efforts provide liquidity and ensure competitive prices for buyers and sellers. While our presence in the market is broad, our trading desks are highly specialized to allow for a deep understanding of the unique drivers of each asset class.
Equal Opportunity statement
We're committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply and are happy to provide reasonable accommodations during the hiring process.
If you're a recruiting agency and want to partner with us, please reach out to Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.
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