NexiCare Home Care Support Worker

NexiCare Home Care Support Worker

Carbal Medical Services, Toowoomba or Warwick

Contracted

Organisation Overview

Carbal Medical Services (Carbal) is a Not-For-Profit organisation that provides health services to the Aboriginal and Torres Strait Islander communities in and around Toowoomba and Warwick.

The core function of Carbal Medical Services is to provide medical services to Aboriginal & Torres Strait Islander people through two medical practices and multiple community programs and initiatives. Carbal covers the regions of Darling Downs, Southern Downs and Goondiwindi.

Position Overview

The purpose of the NexiCare Home Care Worker role is to provide high-quality, person-centred care to participants under Aged Care Programs such as the Commonwealth Home Support Program (CHSP), the Home Care Packages Program (HCP), and the Short-term Restorative Care Program (STRC), and when implemented in 2025, the Program.

The role involves delivering tailored support services that align with clients' individual needs and preferences, while continuously assessing and identifying areas of risk to ensure proactive care.

This position is also responsible for ensuring that all services comply with Aged Care legislation and quality standards, contributing to the overall well-being, independence, and quality of life of the clients.

Provide Services under programs:

• Commonwealth Home Support Program
• Home Care Packages
• Short Term Restorative Care Program
• Support at Home Program (from July 2025)

Deliver services including but not limited to:

• Unaccompanied Shopping
• Accompanied Activities, e.g. Shopping, social activities, etc
• Assistance with Self Care
• Assistance with Client Self-administration of Medicine
• Social Support; Individual and Group
• Domestic Assistance
• Home and garden maintenance
• In-home respite
• Transportation

Ensure the delivery of culturally safe, client-centred aged care services of the highest quality, in accordance with client care plans, and in compliance with the Charter of Aged Care Rights, and the Code of Conduct for Aged Care.

Comply with rostering systems to ensure efficient service delivery.

Utilise client software system; Visual Care in understanding and contributing to identified clients' goals.

Accurate and timely documentation of service delivery.

Identify and report hazards and risks.

Build strong rapport and trusted relationships with clients, their families, and their representatives.

Support clients to provide feedback and make complaints.

Recognise and report changes or deterioration in the client's physical, emotional and cognitive condition.

Respond to and report client incidents and participate in the investigation of incidents.

Provide feedback to Care Partners as required to inform care planning.

Contribute to governance and continuous improvement processes, and ongoing risk mitigation strategies.

Participate in quality and compliance activities associated with the Aged Care Quality and Safety Commission as required.

** This position description provides an overview of the key responsibilities but does not encompass all aspects of the role. Responsibilities may be adjusted in line with organisational and participant needs.

Selection Criteria

Essential

• ABN
• Certificate III in Individual Support/Ageing
• Have an understanding or the ability to rapidly acquire an understanding of the Aged Care Quality Standards and ability to work with clients with various levels of aged care services access requirements.
• Integrity, honesty, strong work ethic and demonstrated ability to work as part of a team.
• The ability to keep an accurate record of supports provided
• A C Class driver's license with a Reliable motor vehicle with comprehensive insurance
• Hold or be eligible to obtain a Blue Card
• Hold or be eligible to obtain a National Police Check
• Current First Aid/ CPR

Desirable

• Identify as a person of Aboriginal or Torres Strait Islander descent
• Previous experience in the NFP, aged care or disability sectors
• The ability to understand and implement individual care plans
• Experience in working effectively with Aboriginal and Torres Strait Islander people and an understanding of Aboriginal and Torres Strait Islander Culture.
• Immediate start preferable

Applicants must submit their application by email to

Carbal is an equal opportunity employer and Aboriginal and Torres Strait Islander people are encouraged to apply.