Retail Security Supervisor

2 weeks ago

Hervey Bay, Australia MSS Security Full time $60,000 - $80,000 per year

About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

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Are you a seasoned security professional ready to lead with confidence and make a real impact? MSS Security is seeking a Retail Security Supervisor to oversee operations at Stockland Birtinya, ensuring the safety and security of the site through effective leadership and adherence to company protocols.

Key Responsibilities

  • Supervise and support the on-site security team daily
  • Conduct thorough inductions for new staff in line with MSS policies
  • Prepare reports and advise on disciplinary actions when required
  • Ensure contract compliance and maintain high standards of quality control
  • Act as the primary contact between the client and MSS operations
  • Operate and maintain all site-specific security equipment

What You Bring

  • Proven experience in supervisory roles within the security industry
  • Calm and confident leadership under pressure
  • Strong computer literacy, including Microsoft Office
  • Excellent communication and interpersonal skills
  • Solid understanding of security protocols and procedures

Essential Requirement

  • Current QLD Security Licence (Unarmed, Monitoring, Crowd Control)
  • Full working rights in Australia
  • Certificate II or above in Security Operations
  • Full QLD Driver's Licence (no restrictions)
  • Valid First Aid and CPR certifications (or willingness to obtain)
  • Experience in retail or customer-facing environments (highly desirable)

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

  • be certified by the Workplace Gender Equality Agency,
  • be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

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