Service Leader

2 days ago

Liverpool New South Wales, Australia 8156f8f2-7140-4cff-9624-6fdd939b615b Full time $100,000 - $120,000 per year
  • Monday to Friday, no rotating rosters
  • Lead a high-performing team in a modern disability housing model
  • Candidates with strong psychosocial experience, and a relevant degree (Nursing, Social Work, Psychology or equivalent) are essential

About Us
At United for Care, we're redefining disability housing through our innovative Vertical Villages. Our smart, modern apartments combine independence with 24/7 onsite support. We create inclusive communities where people can live the lifestyle they choose.

About The Role
We're looking for a
Service Leader
to oversee one of our residential sites in the Western Sydney region. You'll manage daily operations, lead a team of support staff, and drive
high-quality, person-centred services
.

You'll work closely with your Head of Service Delivery and have strong internal support from rostering, recruitment, and workforce planning teams.

  • Lead and coach a team to deliver safe, high-quality, person-centred support
  • Oversee onboarding, supervision, and ongoing development for all team members
  • Support the team to manage participant risks effectively, including complex psychosocial and mental health needs
  • Monitor individual plans and outcomes to ensure goals are being met
  • Run regular team meetings and monthly supervision sessions
  • Build team capability and foster a positive, high-performance culture

Why Join Us?

  • Fixed Hours: Monday to Friday, no shift work or rotating rosters
  • Career Progression: Join a growing organisation with clear development pathways
  • Supportive Environment: Access to L&D programs, internal coaching, and onboarding support
  • Wellbeing Perks: Premium EAP access for you and your immediate family
  • Staff Rewards: Employee discounts, cashbacks, and a strong referral program

About You

  • Solid background in disability support, mental health, or psychosocial services
  • Strong clinical or physical care knowledge – experience with complex care needs highly regarded
  • Leadership experience in a similar role – you know how to motivate and develop a team
  • Clear understanding of community services, supports, and NDIS practices
  • Bachelor's degree in Nursing, Social Work, Psychology, or other relevant qualification is essential
  • Confident, proactive, and passionate about quality care and participant outcomes

If you're driven by a passion for
mental health and psychosocial support
, and eager to make a real difference in people's lives, apply now to join United for Care in our mission to empower individuals and promote lifestyle freedom.

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