Licensing Services Officer,

2 weeks ago

Brisbane, Queensland, Australia Office of Industrial Relations Full time $60,000 - $80,000 per year

The Electrical licencing team has an opportunity for a person to join our team as a Licencing Services Officer. The Electrical Licensing Unit in the Electrical Safety Office (ESO) administers licences for over 63,000 electrical workers and 12,000 electrical contractors in Queensland.

As a Licencing Services Officer you will be responsible for processing electrical licence applications and providing advice to licence holders and applicants regarding licensing related matters. The Licencing Services Officer will be required to gain knowledge in the Electrical Licensing Legislation and relevant policies to ensure relevant and accurate information is provided to workers, contractors or other third parties. The important information provided to stakeholders assists persons comply with the requirements under the Electrical Safety Legislation.

About the role

As a Licensing Services Officer you will be responsible for processing electrical licence applications and providing advice to licence holders and applicants regarding licensing related matters. You will also assist with general administration work as required. The role reports to the Senior Licensing Officer, Electrical Licensing.

The role will suit you if you:

  • Provide excellent customer service
  • Respond well to change
  • Are always thinking of ways to improve business efficiencies and service outcomes
  • Have an eye for detail

Key responsibilities include:

  • Process electrical licence applications according to legislative and policy requirements.
  • Undertake administrative duties as required by the unit's business and administrative processes.
  • Assist with the coordination of correspondence and records management.
  • Respond to electrical licensing related enquiries from internal and external clients through written and oral advice.

How to apply

Submit your resume and a short statement (no more than 2 pages) outlining your ability to undertake the responsibilities and requirements as outlined in the 'How you will be assessed' section of the relevant position description.

You can read more about the key responsibilities of the role in the attached role description or reach out for a chat. OR For further detail on the key responsibilities of the role, please refer to the attached role description or contact us directly for a confidential discussion.

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