Level 3 Systems Engineer

2 weeks ago

Perth, Western Australia CT Group Solutions Full time $90,000 - $120,000 per year

About the business

CT Group Solutions was founded with a vision to provide world-class, superior quality, Information Technology services to businesses Australia-wide. Our growing client base has come to trust and value our expertise, professionalism and tailored service approach.

We have worked hard to create a company that can set the standard for service delivery whilst providing a fulfilling and enjoyable environment for all of our team.

About the role

Following business growth, we are excited to welcome an experienced and motivated Level 3 Systems Engineer to our team. This full-time role will be a hybrid office and working from home role where you will provide a mix of remote support to our clients nationwide and occasional on-site support to our WA based clients.

The role offers a diverse workload servicing a range of professional service clients, working with a multitude of technologies, ensuring that no two days are the same. This role will suit an efficient, customer-focused engineer looking to grow with us as we expand our national presence.

Responsibilities:

  • Operational support of customer infrastructure. Entailing incident resolution, change management, and upgrades/improvements

  • Acting as an escalation point for the service desk engineers within the team on complex support cases

  • Standard 3rd level support, both remotely and occasionally onsite

  • Occassional Project delivery work

  • Identify inefficient processes and suggesting improvements for greater efficiency

  • Awareness of customer incident trends & developments

  • Ensure that skills and product knowledge are always across the latest developments in our field

  • Mentoring of junior staff

Benefits and perks

  • A great working environment with a high performing team

  • Bonuses on offer for high performing team members

  • 360 degree recognition and rewards platform

  • A workplace that places value on attitude and initiative, providing opportunities for progression for individuals that put in the effort

  • Hybrid office / working from home arrangements

  • A vibrant social network

Skills and experience

  • A minimum of 2 years experience in a Senior Support Role

  • A minimum of 2 years in a Managed Service Provider environment

  • Proficient in the following technologies:

    • Microsoft Windows Server and desktop operating systems

    • Microsoft Azure, Active Directory, Exchange, RDS

    • Office 365, Entra and InTune

    • Networking and firewalls

    • Enterprise storage devices

    • VOIP Telephony (3CX preferable)

    • Backup and Recovery

    • Virtualisation (ESXi preferable)

    • RMM Technologies

  • Experience using ticketing Systems

  • Strong verbal and written communication skills and professionally presented

  • Customer-centric approach

  • Excellent time management

  • Have the ability to work and perform under pressure in time-critical scenarios

  • Hold current C class drivers license and own car

Apply

If you believe you have what it takes to make this rare opportunity a success, click "Apply for this job" and attach your CV and Cover Letter.

  • Control Systems Technician

    1 week ago

    Perth, Western Australia Data#3 Full time

    Data#3 Perth, Western Australia, AustraliaContract Role - Start Immediately | SCADA, PLC, BMS, OT/IT support, Windows, commissioning, documentation, complianceRole OverviewWe are seeking a highly skilled and detail-oriented Control Systems Technician to support and maintain Operational Technology (OT) and Information Technology (IT) systems across critical...

  • Control Systems Technician

    1 week ago

    Perth, Western Australia Data#3 Full time

    Data#3 Perth, Western Australia, AustraliaContract Role - Start Immediately | SCADA, PLC, BMS, OT/IT support, Windows, commissioning, documentation, complianceRole OverviewWe are seeking a highly skilled and detail-oriented Control Systems Technician to support and maintain Operational Technology (OT) and Information Technology (IT) systems across critical...

  • System Engineer

    2 weeks ago

    Perth, Western Australia Tardis Group Full time

    This range is provided by Tardis Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$140,000.00/yrDirect message the job poster from Tardis GroupRecruiter in Tech and your go to for WA tech hiring market knowledgeAbout the RoleThis role involves working on various...

  • Control Systems Engineer

    2 weeks ago

    Perth, Western Australia SAGE Group Full time

    Join to apply for the Control Systems Engineer role at SAGE Automation Join to apply for the Control Systems Engineer role at SAGE Automation SAGE Automation is Australia's leading independent industrial automation and control systems integrator.A recognised leader in the design, delivery and support of industrial and electrical control solutions, the SAGE...

  • System Reliability Engineer

    2 weeks ago

    Perth, Western Australia Shiftcare Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We're on the lookout for a passionate and exceptional reliability engineer to join our dynamic team and help us transform the homecare industry. Rally with us in creating meaningful experiences for our hyper-growth healthcare startup.Why ShiftCare?We're...

  • Control Systems Technician

    2 weeks ago

    Perth, Western Australia Data#3 Full time $90,000 - $120,000 per year

    Contract Role - Start Immediately | SCADA, PLC, BMS, OT/IT support, Windows, commissioning, documentation, complianceRole Overview:We are seeking a highly skilled and detail-orientedControl Systems Technicianto support and maintainOperational Technology (OT)andInformation Technology (IT)systems across critical infrastructure. This role involves working with...

  • Control Systems Engineer

    3 weeks ago

    Perth, Western Australia SAGE Group Full time

    Join to apply for the Control Systems Engineer role at SAGE AutomationJoin to apply for the Control Systems Engineer role at SAGE AutomationSAGE Automation is Australia's leading independent industrial automation and control systems integrator. A recognised leader in the design, delivery and support of industrial and electrical control solutions, the SAGE...

  • Principal Engineer

    2 weeks ago

    Perth, Western Australia Bae Systems Full time

    Job Description - Principal Engineer - Combat Systems (External Communications) )Principal Engineer - Combat Systems (External Communications) - Job Title: Combat Systems Engineer (External Communications System (ECS) Submarines)Location: Southern sites (Frimley, Filton, Devonport) - We offer a range of hybrid and flexible working arrangements - please speak...

  • Rope Access Level 3

    1 week ago

    Perth, Western Australia SRG Global Full time $104,000 - $130,878 per year

    The RoleSRG Global requires Rope Access Level 3's for long term and ongoing FIFO opportunities from Perth. We are looking for individuals who thrive on working in team environments and developing collectively.We have ongoing maintenance and shutdown works servicing tier 1 clients for mine, rail, and port locations throughout the Pilbara and Port Hedland...

  • Aircraft Maintenance Engineers – Avionics

    3 weeks ago

    Perth, Western Australia BAE Systems Full time

    Aircraft Maintenance Engineers – AvionicsJoin to apply for the Aircraft Maintenance Engineers – Avionics role at BAE SystemsContinue with Google Continue with GoogleAircraft Maintenance Engineers – Avionics3 months ago Be among the first 25 applicantsJoin to apply for the Aircraft Maintenance Engineers – Avionics role at BAE SystemsAt BAE Systems...