Head Barista
5 days ago
About us
The Mulberry Group is a Melbourne-based hospitality group founded in 2011 by Nathan Toleman. Since then The Mulberry Group has opened and operated award winning venues including Hazel, Dessous, Liminal, Lilac Wine, Heide Kitchen, Square One Coffee Roasters, Molli and Lt. Molli, and our regenerative agricultural farm and charity, Common Ground Project. Across our venues we now have a team of over 200 amazing people, and counting. Our mission is to create authentic experiences so that we can support our community through positive social and environmental impact.
Located opposite the main entrance to Heide Museum of Modern Art, Heide Kitchen offers a spectacular dining experience. Guests have the option of dining at the restaurant or enjoying a takeaway coffee or sandwich in the surrounding parklands. The diverse and rotating menu across breakfast and lunch draws inspiration from the organically grown seasonal produce sourced from Heide's two kitchen gardens and The Mulberry Group's own Common Ground Project regenerative agriculture farm. Heide Kitchen's beverage menu also highlights local producers, with a variety of coffee, alcoholic and non-alcoholic options.
About the role
As the Head Barista reporting to Venue Manager, you will be responsible for:
- Overseeing the preparation of coffee and all beverages, ensuring quality of product served.
- Monitoring coffee and beverage inventory to ensure adequate stock levels to target.
- Overseeing cleanliness of the bar area, paying special attention to possible health and safety hazards.
- Reviewing sales and beverage costs with the management team and ensure cost of goods are within the given target.
- Resolving customer complaints promptly and according to company guidelines.
- Helping to maintain high standards of service and ambience in the venue.
- Ensuring that the guest experience delivered is aligned with the identity of the venue.
- Creating lasting connections and relationships with the local community.
- Assisting the Venue Manager in driving the financial performance of the venue.
- Ensuring the smooth running of day-to-day operations of the venue when you are the manager on shift.
- Assisting the Venue Manager with the ongoing training, coaching, and development of the team.
About you
We are looking for someone with:
- Previous experience as a barista with high-volume coffee sales
- Creativity and a broad knowledge of and passion for the products.
- Basic understanding of stock management.
- A genuine passion for delivering warm and engaging hospitality.
- The ability to train and continuously develop the FOH team.
- The ability to perform during high-pressure service periods and be highly adaptable.
- A talent for multitasking and problem-solving.
- Excellent communication skills.
- Shared passion for our values.
Experience in a similar-sized venue and knowledge of the Melbourne food and beverage scene is a plus (but not essential).
You will need to be available Tuesday–Sunday.
Benefits
- Beautiful location surrounded by nature only 15 minutes drive from the CBD
- Flexible rosters for work-life balance.
- Staff discount across all our cafes and restaurants.
- Join a passionate and dedicated team.
- Career growth opportunities within the group.
- Be a part of supporting our regenerative farm and social enterprise More info here:
Our Values
Our company values are Passion, Authenticity, Connection, and Empathy. We welcome applicants from all backgrounds to apply
How to apply
If you think you might be the perfect fit for us, please apply with your current CV and a cover letter.
