Operations Manager

1 week ago

Shoal Bay New South Wales, Australia Zenith Hotels Full time $90,000 - $120,000 per year

OPERATIONS MANAGER | SHOAL BAY COUNTRY CLUB

About Us

Shoal Bay Country Club is one of Australia's most iconic hospitality destinations. Overlooking the stunning Shoal Bay beach, our venue brings together buzzing bars, a vibrant bistro and restaurant, gaming, live entertainment, functions and late-night trade. We are on an exciting journey to become one of the world's most iconic hospitality groups, led by phenomenal people. With our rapid growth underway, we're looking for an experienced Operations Manager to step into a key role within our senior management team.

The Role

As Operations Manager, you will play a key role in the day-to-day operations of this multi-faceted, high-volume venue. Reporting to the General Manager, you'll oversee all areas of the business, lead and inspire our passionate team, and ensure we deliver consistently exceptional experiences for every guest.

This is a hands-on leadership role suited to someone with strong operational knowledge, exceptional people management skills, and the ability to thrive in a fast-paced environment.

About You

We are looking for a hospitality professional with:

  • Minimum 4 years' experience managing large, multi-faceted venues
  • Experience managing late-night, high-volume trade
  • Strong leadership skills with the ability to inspire, engage and develop large teams
  • A strong compliance focus with proven relationships across licensing and regulatory bodies
  • Solid business acumen with the ability to interpret and action P&L performance
  • Attention to detail across all facets of venue operations
  • Flexible and available to work a dynamic roster including weekends, late nights and public holidays depending on the demand of the business
  • Current NSW RSA/RCG/ARCG is mandatory
  • Experience using Deputy and IdealPOS is desirable

What We Offer

  • Competitive salary package
  • Opportunity to join a respected and growing hospitality group
  • Supportive leadership team with ongoing training and development
  • Career growth and progression within our group
  • The chance to play a pivotal role in an iconic venue with ongoing renovation plans

And yes – we'd love a cover letter. Not the copy-paste kind, but something that gives us a glimpse of you. Show us your personality, get a little creative, and let us see the person behind the resume. We look forward to reading it.

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