Telephonist

6 days ago

Lithgow, New South Wales, Australia NSW Health Full time $37,200 - $76,800 per year

Employment Type: Permanent Part Time

Position Classification: Telephonist Level 3

Location: Lithgow Hospital

Remuneration: $ $37.22 per hour

Hours Per Week: 24

Requisition ID: REQ618242

Applications Close: 24/11/2025

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Located in South Bowenfels, the Lithgow Campus is considered as a comprehensive community health centre supporting approximately 20,000 people living in the town and surrounding areas. The services available in Lithgow hospital include Domiciliary care unit, Emergency department, Geriatric assessment unit, Obstetric services, Paediatric service, Drug and Alcohol unit.

Join our team at Lithgow Health Service and play a key role in delivering exceptional support across all departments and wards, 24 hours a day. This position provides a vital telephony service, answering calls for hospital services and managing emergency responses and paging systems. You will also maintain live patient data in iPMs and CERNER First, assist with client reception, handle mail, safeguard patient valuables, and manage medical records and filing. Additional duties include income receipting and participation in team meetings, quality activities, and mandatory training.

If you are organised, customer focused, and thrive in a fast-paced environment, we'd love to hear from you. Join us and make a difference in your community.

The Welcome Experience: Regional NSW – Make the move

NSW Government offers a free service to essential workers and their families who are considering or in the process of moving to regional NSW. The Welcome Experience joins Local Connectors with essential workers to provide support which is tailored to the specific needs of the individual or family offering support with relocation, housing, education, social connections, accessibility and healthcare, leisure and recreation and Cultural connections.

Please visit The Welcome Experience website to learn about this free service or register now for a Local Connector to contact you by completing the registration form.

Benefits available to eligible NBMLHD employees

  • Opportunity for extra tax savings through Salary Packaging
  • Novated Leasing
  • Great education opportunities through Education Training Service which offers over 110 courses each year
  • Access to our Employee Assistance Program (EAP) for staff and family members
  • Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

  • Ability to work independently as well as in a team in a busy mutli-skilled environment
  • Excellent communication (both written and oral) and customer service skills.
  • Demonstrated experience in a demanding front-line reception position, assisting the public, staff and client, in a polite, clear, well-spoken and calm manner in all circumstances.
  • Ability to work a rotating roster 24/7

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Shayne Southall on

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