ICT Support Technician

2 days ago

Wagga Wagga New South Wales Australia Hutcheon & Pearce Full time $60,000 - $90,000 per year

Hutcheon and Pearce

ICT Support Technician

Full-Time | Mon – Fri

Wagga Wagga, NSW

Is this your next career adventure?

Are you ready to take your IT skills to the next level in a role that's hands-on, dynamic, and genuinely impactful? As an ICT Support Technician, you'll be the friendly face (and remote wizard) behind the scenes, keeping systems running smoothly and solving tech puzzles across our 21 locations.

From troubleshooting Microsoft 365 and Power Platform tools to supporting cloud infrastructure and on-premises systems, you'll be right in the thick of it – making a real difference every day.

What You'll Be Doing

  • Providing first and second-level support for devices, apps, and services
  • Administering Windows domain environments (Active Directory, Group Policy)
  • Managing Microsoft Azure services and user provisioning
  • Supporting Power Platform tools (Power Apps, Power Automate, Power BI)
  • Delivering remote support using ticketing systems and remote access tools
  • Assisting with infrastructure maintenance and deployments
  • Documenting procedures and contributing to ICT projects
  • Training users and managing device inventory

What You'll Bring

  • Cert IV or higher in IT (or related field)
  • 1 – 2 years' experience in a similar role or MSP environment
  • Strong skills in Windows Server, Azure, Power Platform, and M365
  • Great troubleshooting instincts and communication skills
  • A current driver's license and willingness to travel to remote sites

Bonus points for industry certifications (Microsoft, ITIL, CompTIA), experience with endpoint management tools like Intune, and a passion for continuous learning.

What We'll Bring

  • Industry Competitive Remuneration
  • Staff discounts on John Deere parts, products, toys, and merchandise
  • Access to Learning and Development
  • Receive staff gifts for Christmas & at our annual All Employee Meeting and More

About Us:

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the construction / forestry / agricultural / lifestyle industries. As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

Our team embodies four core values – Community, Innovation, Integrity, and Teamwork.

These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.

Hutcheon & Pearce has always been a proud family business.

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