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Case Manager

2 weeks ago

Sydney, New South Wales, Australia Gallagher Full time $90,000 - $120,000 per year
Job Description:Introduction
Overview
How you'll make an impact
  • Advising and providing case management support across a range of rehabilitation cases (between at various stages of their return to work journey;
  • Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties;
  • Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs;
  • Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle;
  • Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
About you
  • You'll have previous experience in case management within a Workers Compensation setting.
  • A customer focused approach with the ability to build trust and rapport and can demonstrate a true passion to help people.
  • A team player who enjoys collaboration with the ability to coach and mentor others.
  • Exceptional time management and organisational skills;
  • Highly developed communication skills, with the ability to engage at all levels of organisation;
  • Tertiary qualifications or experience in Allied Health or qualifications in injury rehabilitation would be highly regarded, but not mandatory
What can we offer you?
  • Attractive and competitive remuneration package
  • Hybrid working, flexible hours and a 9-day fortnight are all options available to our employees along with reward and recognition events.
  • A collaborative working environment demonstrating a friendly, flexible and supportive culture which is built around great team support and rewarding opportunities;
  • Opportunities for ongoing education and development with a structured career development pathway.
  • Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery.
About us:To apply:
Compensation and benefits
  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave
Other benefits include:
  • Flexible and hybrid work arrangements
  • Mental Health and Wellbeing Support for yourself and immediate family members
  • Employee Recognition Awards and Service Milestone Recognitions
  • Peer Support Program
  • Annual flu vaccinations
  • Access to Reward Gateway – discount offers at over 350 retailers
  • And more...

Gallagher