Junior Receptionist

Job Description

Hi there, thanks for stopping by. We're glad to have gotten your attention, but we'll be thrilled when you apply. We're on the hunt for a new member of our team. We're eager to find someone who is passionate about what they do, and is excited for a new journey with our fantastic firm.

About Carbon.

We're not your average professional services firm. Carbon launched in 2014 with the goal to shake up the industry and change the level of service that small and medium business owners received. We combine all the core business services in the one place (from accounting to bookkeeping to finance to insurance and everything in between), bringing together some of the best experts in the industry so our clients can focus on doing more of what they love.

What it means to be a Carbonite.

Our Carbonites are our best asset, and we've grown from a small team of 13 people in a single office in Perth to over 300 Carbonites nationwide, with offices in multiple states. A key element in our plan of world domination is having the best people possible to help us along the way. This is where you come in.  

As our next Carbonite, you'll be joining a team at multiple levels. You'll be part of a team in your office, working with other talented people such as yourself. You'll also be joining our national ranks, meaning you can easily tap into a knowledge base for a tricky question or to bounce ideas off of for the next team activity.

Empowering our Carbonites is a big part of our mission and vision, so we focus on helping our Carbonites learn and grow, developing their careers in the direction that they want to go in.

About the role.Without a Junior receptionist to help keep the wheels turning and be one of the first friendly faces that our clients see when they stop by our office is incomplete. 

You'll need to great customer service skills and communication, and not be afraid of various technologies (such as phone systems, Microsoft Word, Microsoft Teams, Zoom, to name a few). You'll also need to be organised and have strong time management because you are keeping our ship on track 

At Carbon we often hold team activities and events, and you'll be a great help in getting these organised. If you've got event coordination experience up your sleeve, that's a bonus but don't worry if not as we can help you along your way. 

Our receptionists will wear many hats, so it's important you help us understand your skills and experience in your cover letter, and don't forget to take this opportunity to introduce us to you in a unique way 

Job Requirements

We're looking for someone with:

• Experienced with customer interaction and eager to expand into the corporate world.
• Experience in a busy reception position (desirable but not essential).
• Previous experience handling phone calls.
• Bubbly, friendly and positive disposition.
• Excellent communication skills, both verbal and written.
• Ability to work autonomously and in a busy and fast paced environment.

Job Responsibilities

Your daily activities will include (but aren't limited to):

• Greeting clients.
• Answering and directing phone calls.
• Organising beverages for client meetings.
• Booking calendar appointments.
• Ordering and stock control.
• Petty cash reconciliation.
• General office maintenance.

You'll be perfect for the role if:

• You love a bit of team banter and activities
• You want to be part of the coolest firm in Australia
• You're keen to join a company that encourage you to define your own career path

Job Benefits

We aspire to create a culture in every office where our people are motivated and supported to achieve their goals. With that in mind, we know what is important to each person will vary, so here are a few things we offer:

• Learning and development opportunities driven by you: Want to focus your skills in a certain area, or explore something new with training? Great, let's do it. We have internal and external training options.
• Social activities to suit different people: Regular team events, office events, community giveback opportunities, etc. etc.
• And, of course, we also offer some great benefits like discounts, cashbacks, rewards, and initiatives to support wellness.

Ready to Apply?

Great, we'd love to hear from you. Keep in mind that the desired skills and experience we listed above are all important components to this role, but that doesn't mean you need to tick every box to apply We're dedicated to building a diverse, inclusive and exciting team, so even if your past experience doesn't perfectly align with everything listed but you're passionate about this role and joining our firm, apply anyways.  

• Show us what you've got (aka send through your resume)

• Write a cover letter helping us to get to know you - bonus points if you make it stand out. Even better, mix it up and do something more creative than the traditional cover letter (Not required, just an idea).

• Give us an insight into who you are – help us understand what motivates you, what you're passionate about.

At Carbon, we know we're at our best when we look out for one another; prioritise respect, fairness, development and wellbeing; foster an inclusive culture and embrace diversity in all forms. All qualified applicants will receive consideration for employment regardless of their background, experience, identity, ability or thinking style, and if you need assistance or an accommodation during the application process for accessibility reasons this is available upon request.